Service and
Delivery
Automatically fill shift vacancies, track employee attendance, and send communications to your teams effortlessly.
Industry
We Know
Service and Delivery
Vocantas has been solving complex scheduling and shift management problems in Service and Delivery for over 20 years. Our customers include some of North Americas largest distribution centers. We know employee shift absences and attendance tracking can be chaotic to manage, especially for a large workforce. Our solutions ensure workforces staffed to operate at maximum efficiency and organizations are ready to accommodate any resourcing challenge.
Automated Shift Filling
Automated Shift Filling
Automatically fill shift vacancies in minutes.
- Instantly send automated shift callouts to your workforce.
- Fill shift vacancies or plan out your schedule in advance.
- Send shift offers to fill multiple openings at once.
- Let your employees choose their preferred communication method
(Text, Phone, Mobile App, Email, Web Portal).
Track and Audit with Robust Reporting
- Track open and closed shift callouts.
- Verify where and when offers are sent and awarded.
Attandance Tracking
Track employee attendance in real-time
- Instantly be notified of employee attendance statuses.
- Let your workforce easily text or call late or absent.
- Keep your scheduling system up-to-date with seamless integrations.
Real-time Reporting
- View late and absent employee reports in real-time.
- Track trends, and drill down to individual employee habits.
Attandance Tracking
Emergency Communication
Emercency Communications
Real-time employee communications
- Send critical information quickly and reliably.
- Easily inform staff of any news, emergencies, changes to workplace protocols, or procedures.
- Instantly reach employees via text (SMS), phone (IVR), mobile app, email, or web portal.
- Two-way communications let you view employee responses.
- Send personalized information (Ex. next shift reminder, or shift details).
- Organize recipients by building dynamic distribution lists or upload a file with contacts.
Robust Reporting
- Ensure successful message delivery with notification reports.
- See how and when each employee interacted with your message.
Case Study
Customers increasing
efficiency with
Vocantas
Learn how Vocantas customers transformed their shift
management and scheduling processes.
management and scheduling processes.
Quinte Health Care Increases Efficiency and Improves Employee Satisfaction With Automated Shift Fill
Background Quinte Health Care (QHC) is an integrated system of four hospitals, employing over 2000 professionals and servicing over 165,000...
Niagara Health Saves Time and Reduces Costs With Automated Shift Fill
Background Niagara Health is a regional healthcare provider, located in Ontario, Canada with multiple sites and a growing network of...
Automated Shift Fill Eliminates Manual Calls and Increases Employee Morale
Summary A long-term and respite care facility for those 18 years and older in London, located in southwestern Ontario, was...
