Vocantas has adopted the WHO guideline on Pandemic preparedness and Vocantas is enacting our Pandemic Level 2 plan. This plan includes most employees working from home for the next 7 days. The Vocantas Business Continuity Plan and Pandemic plan that address the issues surrounding COVID 19 is active.
PLEASE BE ADVISED that our systems have controls in place so that our IT and Support teams can work both from our main office or from their remote locations. Our infrastructure is in a fully protected data center. Our support team operates from our main office and remotely so all technical issues will be dealt with in a standard and timely manner.
Our support team can be contacted by phone and email as per usual methods. It is business as usual and your systems will work without interruption.
Vocantas provides award-winning voice, text, and email communication solutions to enhance connections, reduce costs and improve efficiency between employee and customer outreach.
Achieve Smart Automation
Highly configurable voice products to match your business process.
Industry-specific communications solutions with proven track records.
Adaptive speech recognition for true conversational interactions.
Reach People on their Terms
Text, voice, email, and web solutions for customers, staff, and more.
Improve the quality of interactions and outcomes.
Inbound and outbound interactive voice specialists.
Realize the Benefits
Free up resources from low-value, high-intensity tasks.
Run your business better with improved access to data.
Save money fast with excellent return on investment.
“Vocantas has been very professional (responsive, knowledgeable and supportive) during our implementation. It was really nice to see an implementation that actually followed closely along with the plan set out in the beginning. Rare in IT.”
- Manager IMIT BC Health Authority
“I have never seen such a large project come in, on time and on budget with so little negative ripple effect in the organization.”
- CIO BC Health Authority
"Based on user input Vocantas continuously improves Automated Shift Callout into an even better product. The exciting new features offer schedulers even greater flexibility and configurability to reproduce manual business processes with automated real-time communication through text messaging, interactive voice,and email"
We are with you from start to finish and keep supporting you always.
Fun, reliable, and energized team – we love what we do and it shows.
We're not happy until you're happy!
We Know Your Business
We have experience with multiple industries.
Our technology responds to real-life business needs.
Cloud, premise, and hybrid hosting options available.
Data centers to meet privacy and security needs.
More than a decade of experience building interactive voice, text, and email solutions.
We know call flows!
Friendly, local support, never outsourced.
24/7 support available 365 days/year.
Our support team knows our applications inside and out.
We Speak Your Language
Our voice solutions support 54 languages.
Our scripts are designed to be friendly and conversational maximising the user experience.
The most powerful integrated communication solutions on the market, At the most competitive total cost, With the best support, expertise and partner knowledge.
For more than a decade we have been committed to providing customers with the very best in interactive voice and communication solutions.
Large acute care hospitals rely on our solutions every day to communicate with their patients, providing critical care solutions solely based on Vocantas technology. National research organizations, universities, colleges and utilities rely on Vocantas technology to communicate reliably with their patients, students and customers every single day. Even global organizations such as the Red Cross use Vocantas technology to reach out to citizens during times of crisis and natural disasters.
These products offer outstanding solutions that help with complex scheduling environments and processes, and those in the healthcare, manufacturing, utilities and customer service environments improving outreach and engagement while reducing operating costs.