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Case Studies

Customers increasing
efficiency with Vocantas

Learn how Vocantas customers transformed their shift
management and scheduling processes.

January 14, 2021

Quinte Health Care Increases Efficiency and Improves Employee Satisfaction With Automated Shift Fill

Background Quinte Health Care (QHC) is an integrated system of four hospitals, employing over 2000 professionals and servicing over 165,000….

October 28, 2020

Niagara Health Saves Time and Reduces Costs With Automated Shift Fill

Background Niagara Health is a regional healthcare provider, located in Ontario, Canada with multiple sites and a growing network of….

June 20, 2019

Automated Shift Fill Eliminates Manual Calls and Increases Employee Morale

Summary A long-term and respite care facility for those 18 years and older in London, located in southwestern Ontario, was….

June 24, 2017

Case Study: Champlain CCAC Patients Welcome Interactive Voice Response (IVR) Post-Discharge Calls

PROBLEM AND SOLUTION The Champlain CCAC wanted to focus staff energy and resources on connecting with patients who had serious….

June 11, 2017

Case Study: Hôpital Montfort Uses Callassure to Keep Patients Safe and Well Informed

Summary Hôpital Montfort, located in Ottawa, Ontario, needed to increase quality of service and operational efficiency.  The Montfort selected Vocantas’….

June 11, 2017

Region of Waterloo Fills Shifts With Vocantas Automated Shift Callout™

Summary The Region of Waterloo, located in the heart of southern Ontario’s greenbelt, needed to replace its existing communication system….

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