Analyze your scheduling efficiency and optimize your workflows. See how long it takes to fill shifts and evaluate which communication methods work best to reach your staff. Uncover actionable insights by job type, department, or employee pool. With Smart Analytics administrators can also run side by side comparisons to industry standard metrics and discover areas to optimize scheduling management processes.
1. Access Smart Analytics
Administrators navigate to Smart Analytics in the Communicate™ portal.
2. Run Analytics Reports
Administrators can choose to run canned reports or create custom reports with filters and compare against industry wide data provided by Vocantas.
3. Increase efficiency
Administrators gain full visibility of scheduling performance and uncover areas to increase efficiency.
See how your scheduling metrics stack up to industry standards. Dig into disparities and adjust your workflows.
Discover areas for improvement and tweak your workflows for optimal performance.
Identify and correct inefficiencies in your workflows and adjust business rules to meet best practices.
See which methods of employee communication yield the most awarded shifts and have the highest response rates.
Catch scheduling trends in real time and identify issues that require pre-emptive intervention.
Vocantas takes data security seriously. In addition to being SOC Type 2 certified, we are continuously investing into the highest standard of security compliance.
Learn how Vocantas customers transformed their shift management and scheduling processes.
Hôpital Montfort needed to increase quality of service and operational efficiency, and so they selected Vocantas’ CallAssure™ Interactive Voice Response (IVR) solution.
The Champlain CCAC implemented Vocantas’ solution CallAssure™ to contact all discharged patients and ask them about the services they received through the CCAC.
The Region of Waterloo, located in the heart of southern Ontario’s greenbelt, needed to replace its existing communication system used to communicate with the paramedic services department regarding the availability of open shifts. Waterloo selected Vocantas Automated Shift Callout™, an interactive system using text, voice and email, to find relief for open shifts.