MULTI-MODAL COMMUNICATION SOLUTIONS
What is Communicate™ ?
Communicate simplifies complex shift management and employee scheduling processes with Smart Automation. Automatically fill shift vacancies, track employee late and absent statuses, and send notifications to your teams. Communicate replaces manual phone calls and cumbersome spreadsheets with a platform that easily connects with your staff to mange and fill shifts.
Capabilities
Powering Communicate
Multi-Channel
(IVR Phone, SMS,
Mobile App)
Employee Portal
(Self Service)
Reporting and
Alerts
Hosting &
Monitoring
API
Integrations
Features
Your End-to-End Platform
Automated Shift Filling
Fill shifts efficiently without needing to make time-consuming individual phone calls or emails. Send automated shift offers to your staff by text (SMS), phone (IVR), mobile app, web portal, and email.
Future Shift Planning
Fill shifts in advance and plan out your organization’s schedule. Ensure shifts are filled far into the future. Employees are notified of multiple available shifts through a single automated callout.
Late & Absent Reporting
Automatically track employee attendance in real-time. Allow employees to call in or text an absence or lateness. Our integrations ensure your scheduling system is updated and managers know in seconds.
Employee Time Punch
Enable your employees to punch in and out of shifts and transfer job locations via SMS texts or phone call. Employees simply contact a centralized number and shift statuses are instantly updated in Communicate and your workforce management (WFM) system.
Broadcast Notifications
Send notifications to your workforce instantaneously. Inform staff of any updates, emergencies, or facility shutdowns effortlessly. Drill down into results with detailed reports.
Self Scheduling
Allow your employees to actively outline their availability. Give schedulers full visibility of who can taken on shifts when populating their calendars for simplified scheduling.
Vacation Planning
Send notifications to your workforce instantaneously. Inform staff of any updates, emergencies, or facility shutdowns effortlessly. Drill down into results with detailed reports.
Smart Analytics
Analyze your scheduling efficiency – evaluate the time it takes to fill shifts, workforce responsiveness, and more. Compare your organizations performance to industry standards.
Automated Shift Filling
Fill shifts efficiently without needing to make time-consuming individual phone calls or emails. Send automated shift offers to your staff by text (SMS), phone (IVR), mobile app, web portal, and email.
Future Shift Planning
Fill shifts in advance and plan out your organization’s schedule. Ensure shifts are filled far into the future. Employees are notified of multiple available shifts through a single automated callout.
Late & Absent Reporting
Automatically track employee attendance in real-time. Allow employees to call in or text an absence or lateness. Our integrations ensure your scheduling system is updated and managers know in seconds.
Employee Time Punch
Enable your employees to punch in and out of shifts and transfer job locations via SMS texts or phone call. Employees simply contact a centralized number and shift statuses are instantly updated in Communicate and your workforce management (WFM) system.
Broadcast Notifications
Send notifications to your workforce instantaneously. Inform staff of any updates, emergencies, or facility shutdowns effortlessly. Drill down into results with detailed reports.
Self Scheduling
Allow your employees to actively outline their availability. Give schedulers full visibility of who can taken on shifts when populating their calendars for simplified scheduling.
Vacation Planning
Send notifications to your workforce instantaneously. Inform staff of any updates, emergencies, or facility shutdowns effortlessly. Drill down into results with detailed reports.
Smart Analytics
Analyze your scheduling efficiency – evaluate the time it takes to fill shifts, workforce responsiveness, and more. Compare your organizations performance to industry standards.
How Communicate
Products Can Help You
During COVID-19
More About Communicate
Communicate
Advantages
Fully Integrated With Your WFM System
Communicate modules are great alone, but even better together. Fully integrated, they communicate with each other as well as they do with people.
Privacy
Vocantas adheres to strict data storage privacy and security protocols to ensure data is handled appropriately and in compliance with privacy regulation standards, including SOC2 type 2.
Real Support
Vocantas does not use any off-shore or third-party call centers or staff to provide technical support. We provide software monitoring of our hosted solutions 24 hours a day, seven days a week and live support 24x7 is only a text, email or phone call away. When you call on us you will speak directly with a professional support team member.
Cloud Ready
No internal IT infrastructure? No problem.WF-Self Serve can be deployed locally to your network or hosted in the cloud.
Why Chose Vocantas
Dedicated Communication
Partners
Vocantas has been providing powerful automated communication solutions since 2003, solving complex problems and facilitating communication for diverse groups whether it’s filling open shifts, allowing employees to call in or text to register an absence or lateness, broadcasting emergency notifications, providing efficient and engaging information to improve safety. Communicate has become Vocantas’ most flexible system, constantly growing more intelligent and more robust to address new innovation requirements.
Privacy Compliant
Communicate strictly adheres to privacy policies in both Canada and the U.S. (REB, HIPPA, PIPEDA). Data is kept secure to ensure that only the appropriate personnel will have access to private information.
Bundle and Save
When you buy one Communicate product, you’re opening the door to a great opportunity. Additional Communicate products can be procured under the same licensing agreement at a discounted rate.
