Automated Shift Filling

Fill shifts efficiently without needing to make time-consuming individual phone calls or emails. Send automated shift offers to your staff by text (SMS), phone (IVR), mobile app, web portal, and email.

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Integrates seamlessly with your workforce management system

Automated Shift Filling

Too many open shifts to fill and not enough time to fill them? Ditch the manual, time consuming employee callout processes, and automatically fill shift vacancies in minutes. Automated Shift Filling (ASF) contacts your employees via text (SMS), phone(IVR), mobile app, web portal, and email to offer them open shifts. Let your employees easily respond back via the same channels. Responses are strategically organized for scheduling staff to select the most suitable employee to fill the shift.

How it Works

Automatically Fill Shifts In Minutes

1. Broadcast Shift Offers

Schedulers select open shifts from within their scheduling system, and broadcast offers to eligible employees. No more manual phone calls to employee directories.

2. Employees Respond

Employees bid on shifts via text (SMS), phone (Interactive Voice Response), mobile app, email, or our secure online portal from any device.

3. Shifts Get Filled

ASF recommends a list of employees to award the shift, or automatically awards using your business rules so you can fill more shifts faster.

Ensure your message is always delivered

Allow your staff to choose the communication method that works for them

Phone (IVR)
SMS Text
Email
Web Portal
Mobile app
Features and Benefits

Ditch the manual processes and increase efficiency

Plan Ahead and Stay Prepared

Let ASF fill shifts in your schedule weeks in advance. Quickly react to shift vacancies at anytime, effortlessly.

Robust Reporting

Always know what happened with every shift offer using Auto Shift Fill's robust reporting and detailed audit trail.

Boost Morale and Avoid Grievances

Allow your staff to bid on shifts fairly using your organizational rules and avoid grievances. Promote a better work-life balance by providing staff with choice and future notice in their schedule.

User Friendly

Let employees choose the method of communication that works best for them. Vocantas offers an easy-to-use mobile app for employees to bid on open shifts.

Deep Integration

ASF is fully integrated with the top scheduling platforms. No need for awkward batch data transfers.

Cloud Ready

No internal IT infrastructure? No problem. ASF can be deployed locally to your network or hosted in the cloud.

Capabilities

Powering Communicate

Phone (IVR), SMS, Mobile App, Email

Leverage multiple modes of communication to reach your staff and ensure your message is delivered.

Employee Portal (Self-Serve)

Included as part of the Communicate platform is the Employee Portal. Allow your employees to manage their shifts, availability, contact preferences, notifications and more.

Reports and Alerts

View reports and alerts across the Communicate™ Platform in our robust reports section. Pull historical and real-time reports to ensure you’re on track.

Hosting & Monitoring

Vocantas Communicate™ can be hosted or deployed to your network. We continuously monitor to ensure your system is always running.

API integration

Vocantas is fully integrated with the top workforce management platforms. Sync your data seamlessly and ensure you are always working with the latest scheduling data. 

Deep Integration

ASF is fully integrated with the top scheduling platforms. No need for awkward batch data transfers.

Cloud Ready

No internal IT infrastructure? No problem. ASF can be deployed locally to your network or hosted in the cloud.

We Keep Your Data Safe

Security Certifications

Vocantas takes data security seriously. In addition to being SOC Type 2 certified, we are continuously investing into the highest standard of security compliance.

Two views of an iPhone 12. First view: fist page of the communicate app showing all available shifts to fill. Second view: one of the open shifts expanded to a details page.
Mobile App

Communicate
Mobile App

Vocantas’ Communicate Mobile app gives users an easy way view and bid on open shifts instantly. Pop into the app to see all available open shifts or respond to shift offers directly from push notifications. Keep in touch with your workforce using the notification feature. Send mass notifications to your teams viewable via the Communicate Mobile notifications tab.

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Videos

Vocantas Automated
Shift Filling

Case Study

Customers increasing efficiency with Vocantas

Learn how Vocantas customers transformed their shift management and scheduling processes.

Contact

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