OTTAWA, ON, JUNE 30th, 2020 – Vocantas, a knowledge-rich forerunner in automated survey
technology, is working with the Canadian Longitudinal Study on Aging (CLSA), a national research
platform on health and aging based at McMaster University that involves more than 50,000 participants
across 10 provinces. The CLSA is led by lead principal investigator Parminder Raina of McMaster
University, and co-principal investigators Christina Wolfson of McGill University and Susan Kirkland of
Dalhousie University, along with a national team of researchers.
“By using Vocantas’ technology and services, the CLSA has been able to expedite the data collection
process and quickly gathering information on the symptoms of COVID-19 and the impacts of the
pandemic on older adults across Canada,” said Raina, a professor in the Department of Health Research
Methods, Evidence, and Impact at McMaster and the scientific director of the McMaster Institute for
Research on Aging.
Over a six-month period, the CLSA COVID-19 study will collect weekly, biweekly and monthly data from
its participants through online and telephone surveys to gain a comprehensive picture of the spread and
impact of the pandemic.
Vocantas offers a unique automated phone outreach survey capability. Unlike paper surveys or manual
calls made one at a time, the automated Intelligent Voice Recognition survey can call thousands of
people each week, expediting the process of gaining quick and accurate results. The results are tracked
in real-time and provided back to CLSA through a secure portal to ensure participant confidentiality and
“We are thrilled to help CLSA achieve its mandate for research on Canada’s aging adults. Leveraging the
capabilities of our Intelligent Voice Recognition solution, our partners collect accurate, reliable and
unbiased survey data in the most cost and time efficient manner,” says Gary Hannah, CEO Vocantas.
“Using technology to speed the investigation of COVID-19’s impact on our aging population will benefit
About Vocantas Inc.
Vocantas is a knowledge rich company that has deployed leading multimodal communications solutions
and survey technology in the Health Care, Manufacturing, Retail and Services sectors for 17 years.
Solutions include interactive text, voice, mobile and email to provide more efficient and highly scalable
outreach capabilities. www.Vocantas.com
About Canadian Longitudinal Study on Aging (CLSA)
The Canadian Longitudinal Study on Aging (CLSA) is a large, national research platform on health and
aging allowing researchers to answer critical questions on the biological, medical, psychological, social,
lifestyle and economic aspects of aging, disability and disease. The CLSA follows 51,338 men and women
who were between the ages of 45 and 85 at recruitment, for 20 years. www.clsa-elcv.ca
613.271.8853 just say “Julie” or ext 532