Press Release

Articles

Vocantas Appoints Robert Fryer to Vice President of Products and Delivery

Fryer joined the Vocantas team in 2014 as the Director of Solution Delivery, bringing 20 years of extensive management and product development expertise to the team. He has a consistent track record of success and leadership in the telecommunications and enterprise software development fields.

Vocantas Appoints Robert Fryer to Vice President of Products and Delivery

Fryer joined the Vocantas team in 2014 as the Director of Solution Delivery, bringing 20 years of extensive management and product development expertise to the team. He has a consistent track record of success and leadership in the telecommunications and enterprise software development fields.

Vocantas and IN-RGY Announce Formal Collaboration

Vocantas and IN-RGY, announced today a collaboration to provide a migration path to customers who upgrade or change their Human Capital Management Solution

Vocantas and IN-RGY Announce Formal Collaboration

Vocantas and IN-RGY, announced today a collaboration to provide a migration path to customers who upgrade or change their Human Capital Management Solution

David Hayes Joins Vocantas as our Marketing Maverick

Vocantas announced today that David Hayes has joined the company. Hayes joins Vocantas to lead our marketing and to help grow Vocantas.

David Hayes Joins Vocantas as our Marketing Maverick

Vocantas announced today that David Hayes has joined the company. Hayes joins Vocantas to lead our marketing and to help grow Vocantas.

Vocantas Announces Communicate Product Line

Vocantas, the leader in multimodal communication, announced today that it is rebranding the CallAssure product line to reflect expanded features and functions. The Communicate name more clearly demonstrates what Vocantas stands for across multisector vertical markets.

Vocantas Announces Communicate Product Line

Vocantas, the leader in multimodal communication, announced today that it is rebranding the CallAssure product line to reflect expanded features and functions. The Communicate name more clearly demonstrates what Vocantas stands for across multisector vertical markets.

Vocantas Joins Kronos Workforce Dimensions Technology Partner Network

Expands on existing Vocantas-Kronos relationship and integrations and supports early innovation

Vocantas Joins Kronos Workforce Dimensions Technology Partner Network

Expands on existing Vocantas-Kronos relationship and integrations and supports early innovation

Vocantas Announces Completion of SOC 2 Type I Attestation

Vocantas, the leader in multimodal communication, successfully completed the System and Organization Controls (SOC) 2 Type I audit certification in December 2018.

Vocantas Announces Completion of SOC 2 Type I Attestation

Vocantas, the leader in multimodal communication, successfully completed the System and Organization Controls (SOC) 2 Type I audit certification in December 2018.

Vocantas Adds to Executive Team to Support Increased Sales and Continued Expansion

Vocantas, the leader in multimodal communication, announced today that Brant Drummond and Steve Grassie have joined the company. Drummond joins as Director of Research and Development and Grassie joins as Director Business Development.

Vocantas Adds to Executive Team to Support Increased Sales and Continued Expansion

Vocantas, the leader in multimodal communication, announced today that Brant Drummond and Steve Grassie have joined the company. Drummond joins as Director of Research and Development and Grassie joins as Director Business Development.

Vocantas Launches Absence Reporting 2.4

Vocantas, the leader in multimodal communication, announced today the launch of Absence Reporting 2.4, allowing two-way interactive communication for employees to call or text a centralized number to process that they will be absent or late.

Vocantas Launches Absence Reporting 2.4

Vocantas, the leader in multimodal communication, announced today the launch of Absence Reporting 2.4, allowing two-way interactive communication for employees to call or text a centralized number to process that they will be absent or late.

Vocantas Scaller Engages and Retains Students with Virtual Hugs

Automated interactive phone call helps reduce student drop-out rates

Vocantas Scaller Engages and Retains Students with Virtual Hugs

Automated interactive phone call helps reduce student drop-out rates

Vocantas Announces Successful 15th Year

Vocantas, the leader in multi-modal communication, announced today that it ended fiscal 2018 on a positive note. Highlights include strong revenue stream, new and expanded customer deployments, a new channel partner, and strong product roadmap.

Vocantas Announces Successful 15th Year

Vocantas, the leader in multi-modal communication, announced today that it ended fiscal 2018 on a positive note. Highlights include strong revenue stream, new and expanded customer deployments, a new channel partner, and strong product roadmap.

Vocantas Launches Auto Shift Callout 2.3 for Ultimate Real-time Staff Scheduling

Vocantas announced today general availability of the new Automated Shift Callout™ (ASC) 2.3, which offers schedulers even greater flexibility and configurability to reproduce manual business processes with automated real-time communication through text messaging, email and interactive voice.

Vocantas Launches Auto Shift Callout 2.3 for Ultimate Real-time Staff Scheduling

Vocantas announced today general availability of the new Automated Shift Callout™ (ASC) 2.3, which offers schedulers even greater flexibility and configurability to reproduce manual business processes with automated real-time communication through text messaging, email and interactive voice.

Workforce Dimensions™ from Kronos Embedded with Vocantas Multi-Modal Communications Platform, Communicate

Workforce Dimensions, the next generation Kronos workforce management solution, includes a ready-to-enable communications platform for employee inbound Absence Reporting, outbound Automated Shift Call Out and Emergency Notification.

Workforce Dimensions™ from Kronos Embedded with Vocantas Multi-Modal Communications Platform, Communicate

Workforce Dimensions, the next generation Kronos workforce management solution, includes a ready-to-enable communications platform for employee inbound Absence Reporting, outbound Automated Shift Call Out and Emergency Notification.

Region of Waterloo and Vocantas Team Up for Another Vocantas Expedited Delivery of Auto Shift Callout (ASC) to Replace JDA Vortex

Vocantas’ Flexible Delivery Model Once Again Offers Customers a Deployment Schedule and Implementation Plan Tailored to Meet the Organization’s Needs

Region of Waterloo and Vocantas Team Up for Another Vocantas Expedited Delivery of Auto Shift Callout (ASC) to Replace JDA Vortex

Vocantas’ Flexible Delivery Model Once Again Offers Customers a Deployment Schedule and Implementation Plan Tailored to Meet the Organization’s Needs

Vocantas is Growing! Byron Matus joins Development Team in New Product Manager Role

New Product Manager Position Created to Facilitate Growth and Expansion of Industry-Agnostic Communications Platform

Vocantas is Growing! Byron Matus joins Development Team in New Product Manager Role

New Product Manager Position Created to Facilitate Growth and Expansion of Industry-Agnostic Communications Platform

Vocantas’ Multimodal Platform was Selected to Satisfy Alberta Health Services Requirements for a Large Scale Solution to Automate Staff Scheduling Communications

Vocantas’ CallAssure™ Module - Automated Shift Callout – will broadcast shift offers via phone call, text, and email to employees.

Vocantas’ Multimodal Platform was Selected to Satisfy Alberta Health Services Requirements for a Large Scale Solution to Automate Staff Scheduling Communications

Vocantas’ CallAssure™ Module - Automated Shift Callout – will broadcast shift offers via phone call, text, and email to employees.

St. Lawrence College uses Vocantas Student Outreach to Improve Retention

Interactive student communication, Scaller™, connects students to existing services within the College

St. Lawrence College uses Vocantas Student Outreach to Improve Retention

Interactive student communication, Scaller™, connects students to existing services within the College

Mohawk College uses Vocantas Student Outreach to Improve Retention

Interactive student communication, Scaller™, connects students to existing services within the College

Mohawk College uses Vocantas Student Outreach to Improve Retention

Interactive student communication, Scaller™, connects students to existing services within the College

Loyalist College uses Vocantas Student Outreach to Improve Retention

Interactive student communication, Scaller™, connects students to existing services within the College

Loyalist College uses Vocantas Student Outreach to Improve Retention

Interactive student communication, Scaller™, connects students to existing services within the College

Bishop’s University Runs First Ever Scaller Campaign, Turns Student Experience Anecdotes into Evidence

First campaign was an easy, resource light way to identify areas of need among first year students

Bishop’s University Runs First Ever Scaller Campaign, Turns Student Experience Anecdotes into Evidence

First campaign was an easy, resource light way to identify areas of need among first year students

Vocantas Presents Utilities OnCall 3.1™ at the OHUG Customer Conference: Fine Wine on a Beer Budget

Harris NorthStar™ adds to its suite of high-end add-on products with Vocantas’ Utilities OnCall to intelligently automate the customer service experience

Vocantas Presents Utilities OnCall 3.1™ at the OHUG Customer Conference: Fine Wine on a Beer Budget

Harris NorthStar™ adds to its suite of high-end add-on products with Vocantas’ Utilities OnCall to intelligently automate the customer service experience

Island Health to Use Interactive Calls to Manage Relief Staff Scheduling

Island Health to Launch Integrated Vocantas CallAssure™ and Kronos ESP™ Scheduling Solution

Island Health to Use Interactive Calls to Manage Relief Staff Scheduling

Island Health to Launch Integrated Vocantas CallAssure™ and Kronos ESP™ Scheduling Solution

Vocantas Reveals New Branding that Amplifies the Power and Personality of its Communication Solutions

New logo and tagline reflect over a decade of growth toward being more than just IVR

Vocantas Reveals New Branding that Amplifies the Power and Personality of its Communication Solutions

New logo and tagline reflect over a decade of growth toward being more than just IVR

Jamaica’s National Water Commission Selects Utilities OnCall™ to Handle Inbound and Outbound Customer Communication

Vocantas’ Presence in the Caribbean Continues to Expand

Jamaica’s National Water Commission Selects Utilities OnCall™ to Handle Inbound and Outbound Customer Communication

Vocantas’ Presence in the Caribbean Continues to Expand

Lethbridge College uses Vocantas Student Outreach to Improve Retention

Interactive student communication, Scaller™, connects students to support services

Lethbridge College uses Vocantas Student Outreach to Improve Retention

Interactive student communication, Scaller™, connects students to support services

Island Health Automates Relief Staff Scheduling and Sees Fantastic Results After Just One Month

Using Vocantas CallAssure™ Auto Shift Call Out, Island Health schedulers and staff introduce relief shift response windows, improve employee satisfaction and increase scheduler efficiency.

Island Health Automates Relief Staff Scheduling and Sees Fantastic Results After Just One Month

Using Vocantas CallAssure™ Auto Shift Call Out, Island Health schedulers and staff introduce relief shift response windows, improve employee satisfaction and increase scheduler efficiency.

Vocantas Once Again Demonstrates Commitment to Customer Security with PCI DSS 3.1 Compliance

Vocantas’ Continued PCI Compliance for All Hosted Solutions Keeps PCI DSS Compliance Costs Out of Customers’ Pockets

Vocantas Once Again Demonstrates Commitment to Customer Security with PCI DSS 3.1 Compliance

Vocantas’ Continued PCI Compliance for All Hosted Solutions Keeps PCI DSS Compliance Costs Out of Customers’ Pockets

Vocantas Welcomes Chief Technology Officer

Industry Veteran, Andrew Kozminski, Joins Vocantas

Vocantas Welcomes Chief Technology Officer

Industry Veteran, Andrew Kozminski, Joins Vocantas

Interior Health Automates Relief Staff Scheduling Using Vocantas Automated Shift Callout

Vocantas CallAssure™ Auto Shift Callout (ASC) successfully automates short call staffing process

Interior Health Automates Relief Staff Scheduling Using Vocantas Automated Shift Callout

Vocantas CallAssure™ Auto Shift Callout (ASC) successfully automates short call staffing process

Cogsdale and Vocantas Sign Memorandum of Understanding after a Decade of Partnership

The Memorandum establishes terms of a mutually beneficial partnership offering value, security, and intelligent customer management and communication solutions

Cogsdale and Vocantas Sign Memorandum of Understanding after a Decade of Partnership

The Memorandum establishes terms of a mutually beneficial partnership offering value, security, and intelligent customer management and communication solutions

Stay Tuned – Vocantas Set to Release New Version of Utilities OnCall™

Now offering a more intelligent and conversational IVR than ever before!

Stay Tuned – Vocantas Set to Release New Version of Utilities OnCall™

Now offering a more intelligent and conversational IVR than ever before!

Fraser Health Enriches Staff Scheduling By Adding Vocantas Automated Shift Callout™

Vocantas CallAssure™ Auto Shift Callout (ASC) Puts the Power of Communication in the Hands of Staff for Relief Scheduling

Fraser Health Enriches Staff Scheduling By Adding Vocantas Automated Shift Callout™

Vocantas CallAssure™ Auto Shift Callout (ASC) Puts the Power of Communication in the Hands of Staff for Relief Scheduling

Vocantas Announces New Utilities OnCall™ 3.2, Promising More Intelligent Conversations with Customers and Greater Flexibility for Utilities

Quality conversations between your customers and your IVR with more flexible options save you money.

Vocantas Announces New Utilities OnCall™ 3.2, Promising More Intelligent Conversations with Customers and Greater Flexibility for Utilities

Quality conversations between your customers and your IVR with more flexible options save you money.

Students at University of Guelph Provide Valuable Feedback to the Administration through Interactive Voice Response

Vocantas’ Scaller™ asks students to identify areas of need to connect students with existing programs and services at UGuelph

Students at University of Guelph Provide Valuable Feedback to the Administration through Interactive Voice Response

Vocantas’ Scaller™ asks students to identify areas of need to connect students with existing programs and services at UGuelph

Vocantas Announces Integration with Workforce Central 7 and Workforce Central 8

Vocantas’ interactive automated staff communication modules now offer integration with Kronos’ Workforce Central 7 and 8

Vocantas Announces Integration with Workforce Central 7 and Workforce Central 8

Vocantas’ interactive automated staff communication modules now offer integration with Kronos’ Workforce Central 7 and 8

Vocantas Launches Auto Shift Callout 2.1 at its Inaugural Vocantas User Group

The release of ASC 2.1 introduces Auto Shift Callout customers to an enhanced employee portal and expanded reporting capabilities

Vocantas Launches Auto Shift Callout 2.1 at its Inaugural Vocantas User Group

The release of ASC 2.1 introduces Auto Shift Callout customers to an enhanced employee portal and expanded reporting capabilities