Healthcare

Articles

Tucson Medical Center Selects Vocantas Auto Shift Callout

Vocantas’ CallAssure™ Module - Automated Shift Callout – will broadcast shift offers via phone call, text, and email to Tucson Medical Center employees.

Tucson Medical Center Selects Vocantas Auto Shift Callout

Vocantas’ CallAssure™ Module - Automated Shift Callout – will broadcast shift offers via phone call, text, and email to Tucson Medical Center employees.

Auto Shift Callout Feature Sheet

Connect with your employees on their terms with voice, text, and email shift scheduling.

Auto Shift Callout Feature Sheet

Connect with your employees on their terms with voice, text, and email shift scheduling.

The Ottawa Health Research Institute (OHRI) Post Discharge Follow Up Case Study

As many as one-fifth of patients discharged from a hospital or managed care facility experience adverse events. Caused by drug effects, infection or therapeutic errors, these events can lead to disability and death if not caught.

The Ottawa Health Research Institute (OHRI) Post Discharge Follow Up Case Study

As many as one-fifth of patients discharged from a hospital or managed care facility experience adverse events. Caused by drug effects, infection or therapeutic errors, these events can lead to disability and death if not caught.

Champlain LHIN Patient Satisfaction Survey Case Study

Vocantas deployed a 3-week long interactive phone survey on behalf of the LHIN in February 2011.

Champlain LHIN Patient Satisfaction Survey Case Study

Vocantas deployed a 3-week long interactive phone survey on behalf of the LHIN in February 2011.

Champlain CCAC - IVR Post Discharge Calls

The Champlain CCAC implemented Vocantas’ solution CallAssure™ to contact all discharged patients and ask them about the services they received through the CCAC.

Champlain CCAC - IVR Post Discharge Calls

The Champlain CCAC implemented Vocantas’ solution CallAssure™ to contact all discharged patients and ask them about the services they received through the CCAC.

Island Health Automates the Last Mile of Shift Scheduling

The Vancouver Island Health Authority was facing a challenge common in scheduling offices. Filling a relief shift involved an office full of schedulers making manual phone calls in a sequential manner; the amount of time to fill relief shifts was significant.

Island Health Automates the Last Mile of Shift Scheduling

The Vancouver Island Health Authority was facing a challenge common in scheduling offices. Filling a relief shift involved an office full of schedulers making manual phone calls in a sequential manner; the amount of time to fill relief shifts was significant.

Island Health to Use Interactive Calls to Manage Relief Staff Scheduling

Island Health to Launch Integrated Vocantas CallAssure™ and Kronos ESP™ Scheduling Solution

Island Health to Use Interactive Calls to Manage Relief Staff Scheduling

Island Health to Launch Integrated Vocantas CallAssure™ and Kronos ESP™ Scheduling Solution

The Best Policy: Make Honesty Easy for Telephone Survey Respondents

If you want to get a high response rate for a healthcare survey – whether for patient satisfaction, appointment follow up, or even a research study – you can still do no better than telephone.

The Best Policy: Make Honesty Easy for Telephone Survey Respondents

If you want to get a high response rate for a healthcare survey – whether for patient satisfaction, appointment follow up, or even a research study – you can still do no better than telephone.

CallAssure Healthcare IVR Feature Sheet

An Innovative Approach to Patient Safety

CallAssure Healthcare IVR Feature Sheet

An Innovative Approach to Patient Safety

Case Study: Hôpital Montfort Uses CallAssure to Keep Patients Safe and Well Informed

Hôpital Montfort needed to increase quality of service and operational efficiency, and so they selected Vocantas’ CallAssure™ Interactive Voice Response (IVR) solution.

Case Study: Hôpital Montfort Uses CallAssure to Keep Patients Safe and Well Informed

Hôpital Montfort needed to increase quality of service and operational efficiency, and so they selected Vocantas’ CallAssure™ Interactive Voice Response (IVR) solution.

Patient Reminder Product Sheet

Efficient and effective, automated patient reminders from Vocantas.

Patient Reminder Product Sheet

Efficient and effective, automated patient reminders from Vocantas.

Research on Vocantas Chronic Disease Management IVR

Research presented at the Anticoagulation forum in Boston highlights the benefit of using Vocantas' Chronic Disease Management interactive voice software.

Research on Vocantas Chronic Disease Management IVR

Research presented at the Anticoagulation forum in Boston highlights the benefit of using Vocantas' Chronic Disease Management interactive voice software.

Emergency Notification Product Sheet

Be prepared to react to any emergency 24/7.

Emergency Notification Product Sheet

Be prepared to react to any emergency 24/7.

Post Discharge Follow Up Product Sheet

Patient safety can be improved with consistent, reliable follow up.

Post Discharge Follow Up Product Sheet

Patient safety can be improved with consistent, reliable follow up.