Scaller

Engage and retain your students.

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Testimonials

We had excellent participation in this fall’s Scaller campaign. We were pleased to be able to connect a great deal of students to our Student Services office here on campus. The Scaller solution allowed us to reach out to students struggling in specific areas of need and help students address that need

Denyce Diakun Director of Student Success at Loyalist College

The high percentage of participation in the campaign reveals that our students are open to this kind of communication. Our students are eager to be involved in and informed about the programs on campus that are designed to help them achieve academic success.

Mike Silvaggi - St. Clair College

OCAD U considers Scaller a key component of its overall retention strategy. Just by making the call to students, we see a significant impact in increased retention year over year. Scaller is easy to use, cost effective, and makes a real difference in student retention.

Kelly Dickinson - OCAD University

Within the first few days of IVR calls, a student was identified that was already looking to exit the program after just 3 weeks of classes. Had we not used the IVR that student would have been gone from the school before we even knew there was a problem.

Avila University

...Scaller has helped us to connect with those students that are experiencing some anxiety in their first year... We are now able to point those students to our existing services to keep them on the path to graduation and professional success.

Don Fairweather - Dean of the Cornwall campus of St. Lawrence College

Scaller

Scaller™ is a proven, easy-to-use interactive voice response student engagement solution designed in collaboration with education partners. Scaller reaches out to students by phone to identify their needs and help them achieve academic success.

Scaller targets students at all points of the academic life cycle: Application, Conversion, Yielding, Onboarding, Retention, and Graduation or Dropout.

Scaller can target students at any point in the attainment cycle.

Did you know that in a recent survey 42% of millennials said they would rather clean a toilet than speak to an agent on the phone? 

What  that means for higher education is that you can benefit from an end-to-end  interactive automated voice solution (IVR) that allows students to complete routine registration steps, make payments, and even get information about  programs or services, without ever having to speak to an agent. A well-designed, user-friendly IVR speaks to the millennial’s need to self-serve.

Scaller

Features

Accept Student Payments

Secure Interactive Voice Response (IVR) Credit Card Processing in a certified PCI compliant environment.

More Ways to Engage

Scaller provides more ways engages with students and improve retention and other outcomes.

Natural Interactions

Provide a more natural experience for students with conversational interactions.

Cloud Ready

No IT infrastructure? No problem. We offer our student engagement software as a cloud service.

Privacy & Security Compliant

Rest easy knowing that your students' information is kept secure.

Part of the CallAssure Family

Bundle and Save when you pair

Scaller

with other CallAssure™ products

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Case Studies and More

Engage and Retain Students with a Virtual Hug

Imagine being able to provide a virtual hug to students through an automated interactive call. Research has found that student drop-out rates can be reduced significantly in cases where outreach and intervention are initiated in the first six weeks of the semester.

Engage and Retain Students with a Virtual Hug

Imagine being able to provide a virtual hug to students through an automated interactive call. Research has found that student drop-out rates can be reduced significantly in cases where outreach and intervention are initiated in the first six weeks of the semester.

Case Study: Collaboration with Vocantas Leads to Flexible IVR Solutions Geared Toward Student Success

OCAD U is a specialized school of art, design, and media; we want to challenge and stretch our students to cultivate their talent to its full potential. The Scaller solution has helped our administrators pinpoint ways to alleviate some of the stress that can compromise the focus of our students.

Case Study: Collaboration with Vocantas Leads to Flexible IVR Solutions Geared Toward Student Success

OCAD U is a specialized school of art, design, and media; we want to challenge and stretch our students to cultivate their talent to its full potential. The Scaller solution has helped our administrators pinpoint ways to alleviate some of the stress that can compromise the focus of our students.

PSE Information Systems: Asessing the Impact of Scaller on First-to-Second Semester Retention in Ontario Colleges

Three colleges' Treatment Group members who were contacted with Scaller™ exhibited increased retention rates of 5%, 5% and 9.7% compared to Treatment Group members who were not contacted.

PSE Information Systems: Asessing the Impact of Scaller on First-to-Second Semester Retention in Ontario Colleges

Three colleges' Treatment Group members who were contacted with Scaller™ exhibited increased retention rates of 5%, 5% and 9.7% compared to Treatment Group members who were not contacted.

Scaller Product Sheet

Read more about how Scaller can benefit your student engagement and retention program.

Scaller Product Sheet

Read more about how Scaller can benefit your student engagement and retention program.

More About

Scaller

A Cost-effective Solution for Student Retention

With Scaller, student retention IVR, faculty and administrators can reach out to students very quickly and determine each student’s needs during critical times. Personalized messages or instructions can be sent and real-time acknowledgement and feedback is collected.

Scaller provides academic staff with at-a-glance reporting on students' level risk and commitment. Students experiencing difficulty in any area are flagged. This empowers facilitators to focus time and attention on those at-risk students and connect them with existing resources and support services.

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