Scaller

Engage and retain your students.

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Scaller

Scaller™ is a proven, easy-to-use interactive voice response student engagement solution designed in collaboration with education partners. Scaller reaches out to students by phone to identify their needs and help them achieve academic success.

Scaller targets students at all points of the academic life cycle: Application, Conversion, Yielding, Onboarding, Retention, and Graduation or Dropout.

Scaller can target students at any point in the attainment cycle.

Did you know that in a recent survey 42% of millennials said they would rather clean a toilet than speak to an agent on the phone? 

What  that means for higher education is that you can benefit from an end-to-end  interactive automated voice solution (IVR) that allows students to complete routine registration steps, make payments, and even get information about  programs or services, without ever having to speak to an agent. A well-designed, user-friendly IVR speaks to the millennial’s need to self-serve.

Scaller

Features

Accept Student Payments

Secure Interactive Voice Response (IVR) Credit Card Processing in a certified PCI compliant environment.

More Ways to Engage

Scaller provides more ways engages with students and improve retention and other outcomes.

Natural Interactions

Provide a more natural experience for students with conversational interactions.

Cloud Ready

No IT infrastructure? No problem. We offer our student engagement software as a cloud service.

Privacy & Security Compliant

Rest easy knowing that your students' information is kept secure.

More About

Scaller

A Cost-effective Solution for Student Retention

With Scaller,
student retention IVR, faculty and administrators can reach out to
students very quickly and determine each student’s needs during critical
times. Personalized messages or instructions can be sent and real-time
acknowledgement and feedback is collected.

Scaller provides academic staff with at-a-glance reporting on
students' level risk and commitment. Students experiencing difficulty
in any area are flagged. This empowers facilitators to focus time and
attention on those at-risk students and connect them with existing
resources and support services.

Part of the Communicate Family

Bundle and save when you pair

Scaller

with other Communicate modules

Find Out More

Questions? Let us help.

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Case Studies

and More

Engage and Retain Students with a Virtual Hug

Imagine being able to provide a virtual hug to students through an automated interactive call. Research has found that student drop-out rates can be reduced significantly in cases where outreach and intervention are initiated in the first six weeks of the semester.

Engage and Retain Students with a Virtual Hug

Imagine being able to provide a virtual hug to students through an automated interactive call. Research has found that student drop-out rates can be reduced significantly in cases where outreach and intervention are initiated in the first six weeks of the semester.

Case Study: Collaboration with Vocantas Leads to Flexible IVR Solutions Geared Toward Student Success

OCAD U is a specialized school of art, design, and media; we want to challenge and stretch our students to cultivate their talent to its full potential. The Scaller solution has helped our administrators pinpoint ways to alleviate some of the stress that can compromise the focus of our students.

Case Study: Collaboration with Vocantas Leads to Flexible IVR Solutions Geared Toward Student Success

OCAD U is a specialized school of art, design, and media; we want to challenge and stretch our students to cultivate their talent to its full potential. The Scaller solution has helped our administrators pinpoint ways to alleviate some of the stress that can compromise the focus of our students.

When Automated Speech Became Fancy

We no longer expect when we dial someone’s phone to get a live voice. We anticipate automated voice at the self-serve check out at the grocery store, auto attendants, at our banks, utilities, airlines, schools, offices, hospitals, voicemail, and more.

When Automated Speech Became Fancy

We no longer expect when we dial someone’s phone to get a live voice. We anticipate automated voice at the self-serve check out at the grocery store, auto attendants, at our banks, utilities, airlines, schools, offices, hospitals, voicemail, and more.

The Best Policy: Make Honesty Easy for Telephone Survey Respondents

If you want to get a high response rate for a healthcare survey – whether for patient satisfaction, appointment follow up, or even a research study – you can still do no better than telephone.

The Best Policy: Make Honesty Easy for Telephone Survey Respondents

If you want to get a high response rate for a healthcare survey – whether for patient satisfaction, appointment follow up, or even a research study – you can still do no better than telephone.

Scaller Product Sheet

Read more about how Scaller can benefit your student engagement and retention program.

Scaller Product Sheet

Read more about how Scaller can benefit your student engagement and retention program.

OCAD University and Ryerson University's Experience with Scaller

A joint presentation by Kelly Dickinson, OCAD University and Kinam Kim, Ryerson University* February 11, 2015

OCAD University and Ryerson University's Experience with Scaller

A joint presentation by Kelly Dickinson, OCAD University and Kinam Kim, Ryerson University* February 11, 2015