Notifier

Automated interactive outreach.

Client appointment reminders and missed appointment follow-ups.

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Notifier

A module of the Communicate™ platform, Notifier  automatically calls patients to remind them of their appointments and of any pre-appointment instructions. The benefits of Notifier include:

  • Reduce missed appointments and reduce wait times by back filling no shows sooner.
  • Follow up and re-book missed appointments.
  • Clients attend appointments and procedures fully compliant with pre-appointment instructions.

Notifier

Features

Versatile and Configurable

Works for appointment reminders, missed appointments and more.

Natural Interactions

Provide a more natural experience for patients with conversational interactions.

Multiple Modes of Contact

Get better connection rates with interactive voice call, text message, and email reminders.

More About

Notifier

The interactive system calls the client with your customized information, in a professional recorded voice.

If the client says “cancel”, the interactive call will say “we will call you back with another appointment time soon”. This will trigger an email to your Scheduler to enter the client’s new appointment time. One week prior to the appointment the system will automatically call the client to remind them of their appointment and ask them to confirm their attendance. Two days prior to the appointment the system will again call the client with a final reminder. You can add any additional information, such as parking instructions, health card reminder, compliance reminder (e.g., remember to drink 8 ounces of water before your appointment). Notifier has been deployed at many leading hospitals and clinics, throughout North America, saving these facilities money by maximizing existing resources and reducing re-admissions and adverse events.

Part of the Communicate Family

Bundle and save when you pair

Notifier

with other Communicate modules

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Case Studies

and More

Notifier Module Information

A module of the Communicate™ platform, Notifier automatically calls patients to remind them of their appointments and of any pre-appointment instructions.

Notifier Module Information

A module of the Communicate™ platform, Notifier automatically calls patients to remind them of their appointments and of any pre-appointment instructions.

Leaving A Trail Of Breadcrumbs

Digital or virtual assistants provide all the benefits of convenience while raising some privacy concerns since the user’s data is recorded and stored when a digital assistant is used.

Leaving A Trail Of Breadcrumbs

Digital or virtual assistants provide all the benefits of convenience while raising some privacy concerns since the user’s data is recorded and stored when a digital assistant is used.

When Automated Speech Became Fancy

We no longer expect when we dial someone’s phone to get a live voice. We anticipate automated voice at the self-serve check out at the grocery store, auto attendants, at our banks, utilities, airlines, schools, offices, hospitals, voicemail, and more.

When Automated Speech Became Fancy

We no longer expect when we dial someone’s phone to get a live voice. We anticipate automated voice at the self-serve check out at the grocery store, auto attendants, at our banks, utilities, airlines, schools, offices, hospitals, voicemail, and more.

The Best Policy: Make Honesty Easy for Telephone Survey Respondents

If you want to get a high response rate for a healthcare survey – whether for patient satisfaction, appointment follow up, or even a research study – you can still do no better than telephone.

The Best Policy: Make Honesty Easy for Telephone Survey Respondents

If you want to get a high response rate for a healthcare survey – whether for patient satisfaction, appointment follow up, or even a research study – you can still do no better than telephone.

Case Study: Hôpital Montfort Uses CallAssure to Keep Patients Safe and Well Informed

Hôpital Montfort needed to increase quality of service and operational efficiency, and so they selected Vocantas’ CallAssure™ Interactive Voice Response (IVR) solution.

Case Study: Hôpital Montfort Uses CallAssure to Keep Patients Safe and Well Informed

Hôpital Montfort needed to increase quality of service and operational efficiency, and so they selected Vocantas’ CallAssure™ Interactive Voice Response (IVR) solution.