Automated Shift Fill

Fills shifts faster.

Connect with your employees on their terms with phone, text, and email shift notifications.

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Automated Shift Fill

A module of the Communicate™ platform, Automated Shift Fill Enhanced contacts your employees via phone, text, and email to offer them open shifts, and your employees respond back via the same channels (phone, text, email).

Vocantas Communicate Employee Portal
The Communicate Employee Portal

Why automate scheduling?

Too many open shifts to fill and not enough time to fill them? Need to add efficiency and ease to filling open shifts?  Automated Shift Fill is for you!

Automated shift notifications save time and money by introducing efficiency to your scheduling process. Fill more shifts and have happier employees with  Automated Shift Fill.

Need a lighter version?

Need a lighter version of  Automated Shift Fill? A text-only module is available – Automated Shift Fill Text Only. This module provides two-way communication between schedulers and employees when filling open shifts, using text only. Interactive employee responses, reports, integration, and configuration are still available features of Automated Shift Fill.

Automated Shift Fill

Features

Convenient Web Access

Automated Shift Fill's convenient online portal lets employees manage their shift offers, contact preferences, and more.

Robust Reporting

Always know what happened with every shift offer using Auto Shift Fill's robust reporting and detailed audit trail.

Deep Integration

Auto Shift Fill is fully integrated with the top scheduling platforms. No need for awkward batch data transfers.

Cloud Ready

No internal IT infrastructure? No problem. ASF can be deployed locally to your network or hosted in the cloud.

Mobile Friendly

ASF is mobile-ready so you can reach your employees wherever they're at, using voice, text, email, and web.

More Ways to Connect

Communicate with your employees on their terms with voice calls, text messages, email, and an online portal.

More About

Automated Shift Fill

How Automated Shift Fill Works

  1. Broadcast Shift Offers
    Schedulers select open shifts from within their scheduling system, and with a few clicks, broadcasts offers to eligible employees.
  2. Employees Respond
    Employees bid on shifts via interactive voice response, text message, email, or a secure online portal from any device.
  3. Shifts Get Filled
    Automated Shift Fill automatically recommends who to award using your business rules so you can fill more shifts faster.

Some Enhancements to Automated Shift Fill

Auto Shift Planner

Provides schedulers with the ability to post many vacant shifts to the Employee Portal, be able to notify employees only once and then employees can bid online, which is useful for advance booking (e.g., one to 16 weeks out). Also provides staff a daily list of jobs available.

Award Partial Shifts

The ability for awarding part of a shift automatically to an employee or employees.

Multi-award Offers

The ability to offer multiple instances of identical shifts through a single callout and award each instance to a different person. Identical shift is defined as the same job, location, shift start and end time and employee pool/call list.

Multi-shift Offers

Multiple shifts can be launched together and bid on independently, as an alternative to shift blocks, when continuity of care is not required.

Employee Portal Advanced Preferences

All shifts are displayed in the Employee Portal even if all contact methods are disabled as long as the employee is in the pool. Employee can set up different preferences for notifying of shifts versus awarding and for notifications using Workforce Planner.

Part of the Communicate Family

Bundle and save when you pair

Automated Shift Fill

with other Communicate modules

Find Out More

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Case Studies

and More

Automated Shift Fill Module Information

A module of the Communicate™ platform, Automated Shift Fill, contacts your employees via text, phone, web portal and email to offer open shifts.

Automated Shift Fill Module Information

A module of the Communicate™ platform, Automated Shift Fill, contacts your employees via text, phone, web portal and email to offer open shifts.

Case Study: Region of Waterloo Fills Shifts with Vocantas Automated Shift Callout

The Region of Waterloo, located in the heart of southern Ontario’s greenbelt, needed to replace its existing communication system used to communicate with the paramedic services department regarding the availability of open shifts. Waterloo selected Vocantas Automated Shift Callout™, an interactive system using text, voice and email, to find relief for open shifts.

Case Study: Region of Waterloo Fills Shifts with Vocantas Automated Shift Callout

The Region of Waterloo, located in the heart of southern Ontario’s greenbelt, needed to replace its existing communication system used to communicate with the paramedic services department regarding the availability of open shifts. Waterloo selected Vocantas Automated Shift Callout™, an interactive system using text, voice and email, to find relief for open shifts.

Fostering Employee Engagement

A quick YouTube and Google search shows numerous examples of employees exiting their job and leaving a lasting impression. One of the more famous exits is former JetBlue flight attendant, Steve Slater. After an incident with a female passenger he grabbed a few beers and slid down the plane’s emergency slide, but not before using the plane’s in-flight PA system to comment on the passenger.

Fostering Employee Engagement

A quick YouTube and Google search shows numerous examples of employees exiting their job and leaving a lasting impression. One of the more famous exits is former JetBlue flight attendant, Steve Slater. After an incident with a female passenger he grabbed a few beers and slid down the plane’s emergency slide, but not before using the plane’s in-flight PA system to comment on the passenger.

Leaving A Trail Of Breadcrumbs

Digital or virtual assistants provide all the benefits of convenience while raising some privacy concerns since the user’s data is recorded and stored when a digital assistant is used.

Leaving A Trail Of Breadcrumbs

Digital or virtual assistants provide all the benefits of convenience while raising some privacy concerns since the user’s data is recorded and stored when a digital assistant is used.

Case Study: Island Health Automates the Last Mile of Shift Scheduling

The Vancouver Island Health Authority was facing a challenge common in scheduling offices. Filling a relief shift involved an office full of schedulers making manual phone calls in a sequential manner; the amount of time to fill relief shifts was significant.

Case Study: Island Health Automates the Last Mile of Shift Scheduling

The Vancouver Island Health Authority was facing a challenge common in scheduling offices. Filling a relief shift involved an office full of schedulers making manual phone calls in a sequential manner; the amount of time to fill relief shifts was significant.