Retail and Hospitality

Intelligent Scheduling with Vocantas Communicate

We Know

Retail and Hospitality

The retail and hospitality industry has unique concerns, such as having a store properly staffed while gaming properties need to follow various rules and regulations. Vocantas Communicate™ is a proven solution that helps organizations avoid costly missteps, scheduling conflicts and increased labor costs. Communicate addresses the needs of the retail and hospitality industry to help ensure your establishment is in compliance with all rules and regulations by communicating with large groups of employees by phone, text and email in mere minutes – no more manual phone calls. Eliminate uncertainty – every communication is interactive, trackable and auditable.

The Communicate product line for the retail and hospitality industry includes:

WF Self-Serve with Punch Functionality

Enables employees to call in or text an absence or lateness and provide details on when they will arrive or return to work. In addition, WF Self-Serve with Punch functionality enables employees to call to indicate a punch or a job transfer. When Punch is used, managers are notified immediately and paycodes can be updated. Punch provides two-way communication with real-time interactive responses.

Automated Shift Fill

Automated interactive notification by text, voice, web portal and email is sent to your staff allowing schedulers to manage multiple shift call outs simultaneously and to fill shifts efficiently without needing to make time-consuming individual phone calls.

Features and Benefits of Communicate:
  • Engage team members across generations with different methods of communication
  • Deliver a superior guest experience
  • Improve workforce management
  • Allocate the right team member at the right place, at the right time
  • Audit and track in real time with robust reporting capabilities, ensuring establishment is in compliance with all rules and regulations
  • Diminish the opportunity for human error
  • Multiple languages and speech recognition are supported
No items found.

Retail and Hospitality

Business Needs

Retail and Hospitality

Products

No items found.

Questions? Let us help.

Let us show you how our solutions can work for you.

Contact Us!

Request a free demo

Your request has been received! Thank you for your interest, our Sales team will be in contact soon!
Oops! Something went wrong while submitting the form

Start the conversation

Call Us:
Email Us:

We have solutions for more industries

Healthcare

The healthcare industry, especially the senior living environment, requires tech-based solutions to help them better manage their workforce since labor consistently accounts for one of the greatest operational expenses and directly correlates to resident and employee satisfaction and care outcomes.
Learn More

Improve Patient and Staff Satisfaction

Higher Education

Engaging with your students at every point in the student life cycle is critical. Vocantas has been helping colleges and universities provide interactive communication with students for more than a decade.
Learn More

Engage Students. Improve Student Retention

Manufacturing

Cutting-edge technologies, industry trends and best practices are all part of the manufacturing industry. To ensure that you keep up with the demands of the industry, you need a multimodal, two-way interactive employee communication solution that seamlessly integrates to your scheduling system.
Learn More

Enable your employees to notify you of their absences, latenesses and punches

Service and Delivery

Fast, automated communication with large groups of employees can transform your business - by keeping more money in your organization's pocket while increasing efficency.
Learn More

Labor-free Scheduling

Utilities

Utilities OnCall is an all-in-one self-service and customer service software solution for public utilities companies that is cost effective and delivers a high level of service.
Learn More

Improve Service Levels While Lowering Operating Costs

All Industries

Vocantas is your communications partner – whatever your organization’s size and whatever your industry, we want to help you keep the lines of communication open.
Learn More

Smart communication technologies for all Industries

Related Articles

Learn more about how our solutions work for

Retail and Hospitality

Communicate Product Information

Communicate™, whether cloud- or premise-based, has become Vocantas’ most flexible system, constantly growing more intelligent and more robust to address new innovation requirements.

Communicate Product Information

Communicate™, whether cloud- or premise-based, has become Vocantas’ most flexible system, constantly growing more intelligent and more robust to address new innovation requirements.

Notifier Module Information

A module of the Communicate™ platform, Notifier automatically calls patients to remind them of their appointments and of any pre-appointment instructions.

Notifier Module Information

A module of the Communicate™ platform, Notifier automatically calls patients to remind them of their appointments and of any pre-appointment instructions.

Automated Shift Fill Module Information

A module of the Communicate™ platform, Automated Shift Fill, contacts your employees via text, phone, web portal and email to offer open shifts.

Automated Shift Fill Module Information

A module of the Communicate™ platform, Automated Shift Fill, contacts your employees via text, phone, web portal and email to offer open shifts.

WF Self-Serve Module Information

Vocantas provides multi-channel, two-way interactive employee communication solutions into your scheduling system. Now features Punch functionality. Also includes text and phone to allow employees to report lateness or absence.

WF Self-Serve Module Information

Vocantas provides multi-channel, two-way interactive employee communication solutions into your scheduling system. Now features Punch functionality. Also includes text and phone to allow employees to report lateness or absence.

Emergency Notification Module Information

Emergency Notification is a hosted solution that ensures your organization is always ready to react to any incident 24 hours a day, seven days a week.

Emergency Notification Module Information

Emergency Notification is a hosted solution that ensures your organization is always ready to react to any incident 24 hours a day, seven days a week.

Fostering Employee Engagement

A quick YouTube and Google search shows numerous examples of employees exiting their job and leaving a lasting impression. One of the more famous exits is former JetBlue flight attendant, Steve Slater. After an incident with a female passenger he grabbed a few beers and slid down the plane’s emergency slide, but not before using the plane’s in-flight PA system to comment on the passenger.

Fostering Employee Engagement

A quick YouTube and Google search shows numerous examples of employees exiting their job and leaving a lasting impression. One of the more famous exits is former JetBlue flight attendant, Steve Slater. After an incident with a female passenger he grabbed a few beers and slid down the plane’s emergency slide, but not before using the plane’s in-flight PA system to comment on the passenger.

Leaving A Trail Of Breadcrumbs

Digital or virtual assistants provide all the benefits of convenience while raising some privacy concerns since the user’s data is recorded and stored when a digital assistant is used.

Leaving A Trail Of Breadcrumbs

Digital or virtual assistants provide all the benefits of convenience while raising some privacy concerns since the user’s data is recorded and stored when a digital assistant is used.

Is your emergency broadcast system giving you night sweats?

You are sitting on the beach enjoying a beautiful morning at the ocean when your phone beeps with an incoming text: Ballistic Missile Threat – Take Shelter – This is not a drill.

Is your emergency broadcast system giving you night sweats?

You are sitting on the beach enjoying a beautiful morning at the ocean when your phone beeps with an incoming text: Ballistic Missile Threat – Take Shelter – This is not a drill.

Case Study: Island Health Automates the Last Mile of Shift Scheduling

The Vancouver Island Health Authority was facing a challenge common in scheduling offices. Filling a relief shift involved an office full of schedulers making manual phone calls in a sequential manner; the amount of time to fill relief shifts was significant.

Case Study: Island Health Automates the Last Mile of Shift Scheduling

The Vancouver Island Health Authority was facing a challenge common in scheduling offices. Filling a relief shift involved an office full of schedulers making manual phone calls in a sequential manner; the amount of time to fill relief shifts was significant.