Utilities OnCall is an all-in-one self-service and customer service software solution for public utilities companies that is cost effective and delivers a high level of service.
Utilities OnCall is an enterprise solution that scales to any size with a proven architecture and comprehensive feature set that delivers immediate and future benefits as the utility grows.
Features and Benefits:
- Accepts bill payments over the phone from customers 24/7
- Reduces accounts receivable by making interactive outbound overdue calls offering bill payment and account reconciliation in real time
- Integrates out-of-the-box with your existing billing system
- Save money while improving customer satisfaction
- Measure customer satisfaction with automated surveys
- Easy integration
- Robust reporting and monitoring
- Secure cloud and premise solution
- Available 24/7
- Privacy and Payment Card Industry (PCI) compliant
- Fast return on investment