Engaging with your students at every point in the student life cycle is critical. Vocantas has been helping colleges and universities provide interactive communication with students for more than a decade. Whether calling to connect with a student about their progress, their course selection or to make a payment on their account, Vocantas helps you provide branded, professional, interactive, automated calls in the voice of YOUR college or university.
Our Scaller solution helps improve retention rates at colleges and universities. We enable you to connect students with existing support services and resources proactively through interactive voice calls. This systematic, repeatable contact improves student relations, satisfaction levels and student retention rates. In fact, based on research conducted by Ryerson University, 86% of students who received the interactive call were informed of at least one resource that they did not know existed.
Faculty and administrators can reach out to students quickly during critical times, sending personalized messages or instructions and collecting real-time acknowledgement and feedback through our student retention interactive voice system.
A joint presentation by Kelly Dickinson, OCAD University and Kinam Kim, Ryerson University*
