The healthcare industry, especially the senior living environment, requires tech-based solutions to help them better manage their workforce since labor consistently accounts for one of the greatest operational expenses and directly correlates to resident and employee satisfaction and care outcomes. Gone are the days of manual spreadsheet-based approaches to staff shifts.
With Communicate™ Automated Shift Fill, open shift requests are automatically sent to suitable replacements without manual phone calls. When your schedule has an open shift, it will be sent to Automated Shift Fill to find staff to cover the shift via text, voice, web portal and email. Staff respond via their method of choice to accept or decline a shift and can log their preferences and check shift history in the secure Employee Portal. Automated Shift Fill ensures that the right team member is in the right place at the right time.
Another module of the Communicate platform, Notifier, automatically calls patients to remind them of their appointments and of any preappointment instructions.
Notifier is also a hosted solution that ensures your organization is always ready to react to any incident 24 hours a day, seven days a week. A message from Notifier can include to stay off the premises or a request for additional staff to present themselves at the facility to deal with the incident. Either way, Notifier provides two-way communication between the organization and employees.
Our Healthcare communications solutions strictly adhere to privacy policies in both Canada and the U.S.
We support:
Vocantas provides medical solutions that require no devices in the patient’s homes. Using only the telephone, our Healthcare communications solutions will connect with your patients to:
Our Healthcare solutions are part of our CallAssure IVR medical solution platform and were created to meet real clinical needs:
