We Know
Healthcare
For over 20 years Vocantas has been solving complex scheduling and shift management problems for acute and long-term care. Our customers range from large health authorities and hospital groups to independent long-term care facilities. We understand that you manage a critical workforce. Vocantas solutions are thoughtfully crafted to accommodate the complex requirements of union and organizational rules. We partner with organizations to ensure their workforces are always staffed to operate at maximum efficiency and ready to adapt to any resourcing challenge.
Automated Shift Filling
No more manual calls and cumbersome employee spreadsheets
- Instantly send automated shift callouts to your workforce.
- Ensure you’re reaching the right staff by applying rules for shift eligibility.
- Fill shift vacancies or plan out your schedule in advance.
- Distribute shift offers fairly and avoid costly grievances.
- Send shift offers to fill multiple openings at once.
- Let your employees choose their preferred communication method.
(Text, Phone, Mobile App, Email, Web Portal).
Track and Audit with Robust Reporting
- Track open and closed shift callouts.
- Verify where and when offers are sent and awarded.
Late & Absent Reporting
Track late and absent shifts in real-time
- Instantly be notified of employee attendance statuses.
- Let your workforce easily text or call late or absent.
- Keep your scheduling system up-to-date with seamless integrations.
Real-time Reporting
- View late and absent employee reports in real-time.
- Track trends, and drill down to individual employee habits.
Broadcast Notifications
Keep in touch with your workforce
- Send critical information quickly and reliably.
- Easily inform staff of any news, emergencies, changes to workplace protocols, or procedures.
- Instantly reach employees via text (SMS), phone (IVR), mobile app, email, or web portal.
- Two-way communications let you view employee responses.
- Send personalized information (Ex. next shift reminder, or shift details).
- Organize recipients by building dynamic distribution lists or upload a file with contacts.
Robust Reporting
- Ensure successful message delivery with notification reports.
- See how and when each employee interacted with your message.
Customers increasing efficiency with Vocantas
Learn how Vocantas customers transformed their shift management and scheduling processes.
Case Study: Hôpital Montfort Uses CallAssure to Keep Patients Safe and Well Informed
Hôpital Montfort needed to increase quality of service and operational efficiency, and so they selected Vocantas’ CallAssure™ Interactive Voice Response (IVR) solution.
Case Study: Champlain CCAC Patients Welcome Interactive Voice Response (IVR) Post-Discharge Calls
The Champlain CCAC implemented Vocantas’ solution CallAssure™ to contact all discharged patients and ask them about the services they received through the CCAC.
Region of Waterloo Fills Shifts with Vocantas Automated Shift Callout™
The Region of Waterloo, located in the heart of southern Ontario’s greenbelt, needed to replace its existing communication system used to communicate with the paramedic services department regarding the availability of open shifts. Waterloo selected Vocantas Automated Shift Callout™, an interactive system using text, voice and email, to find relief for open shifts.
Get in touch today!
Feel free to contact us and we will get
back to you as soon as we can.
General Queries
Email: info@vocantas.com
Phone: +1 613 271 8853
Toll Free: +1 877 271 8853
Fax: +1 613 271 8381
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