Vocantas is your communications partner – whatever your organization’s size and whatever your industry, we want to help you keep the lines of communication open. Vocantas Communicate™ is a multimodal communication solution, providing two-way interactive contact between you and your staff, patients, students and customers. We’ve helped small organizations’ local communications and we’ve handled nation-wide, feature-rich, complex communications. Along the way, we’ve integrated with employee and customer databases, scheduling systems, billing software and more.
Vocantas Communicate™ has become Vocantas’ most flexible system, constantly growing more intelligent and more robust to address new innovation requirements. The Communicate product line includes:
Automated Shift Fill: Automated interactive notification by text, phone, web portal and email is sent to your staff allowing schedulers to manage multiple shift callouts simultaneously and to fill shifts efficiently without needing to make time-consuming individual phone calls
WF Self-Serve: Allows employees to call in or text an absence or lateness and provide details regarding when they will arrive or return to work. In addition, WF Self-Serve with Punch functionality provides employees with the ability to punch in/out via interactive phone call and ability to transfer location of jobs
Emergency Notification: Informs staff to stay away from a facility (i.e., due to inclement weather) or recall staff to a facility
Notifier: Calls patients to remind them of their appointments and of any pre-appointment instructions, reducing no-show rate appointments
Surveys: Calls patients after they have been discharged from hospital. Patients are given instructions on post discharge care, typically the same instructions they were given upon leaving the hospital
Vocantas offers Utilities OnCall, which fields and redirects hundreds of calls that utility companies receive every day, and provides valuable information in real time about current outages, payment history and account status, while even allowing customers to make bill payments over the phone. The solution also handles all outbound communication, allowing utility companies to reach out to their customers and remind them of overdue payments, inform them of outages, and advise them of any weather conditions that may affect their service.
Vocantas also focuses on higher education with Surveys. Scaller, part of the Surveys module, helps universities and colleges connect with students by acting like a “virtual hug”, ensuring students that their administration is invested in their academic success.
Vocantas is committed to solutions that meet and exceed the current needs of customers as well as future ones. Our software solutions can work alongside or integrate with your current solutions or any future one.
We want to help you! If you don’t see your industry listed, don’t despair – we can help. Let us know what you need and we’ll help you find the Vocantas solution that will solve your communication headaches!
