All Industries

Smart communication technologies for all Industries

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All Industries

Vocantas is your communications partner – whatever your organization’s size and whatever your industry, we want to help you keep the lines of communication open. Vocantas Communicate™ is a multimodal communication solution, providing two-way interactive contact between you and your staff, patients, students and customers. We’ve helped small organizations’ local communications and we’ve handled nation-wide, feature-rich, complex communications. Along the way, we’ve integrated with employee and customer databases, scheduling systems, billing software and more.

Vocantas Communicate™ has become Vocantas’ most flexible system, constantly growing more intelligent and more robust to address new innovation requirements. The Communicate product line includes:

Automated Shift Fill: Automated interactive notification by text, phone, web portal and email is sent to your staff allowing schedulers to manage multiple shift callouts simultaneously and to fill shifts efficiently without needing to make time-consuming individual phone calls

WF Self-Serve: Allows employees to call in or text an absence or lateness and provide details regarding when they will arrive or return to work. In addition, WF Self-Serve with Punch functionality provides employees with the ability to punch in/out via interactive phone call and ability to transfer location of jobs

Emergency Notification: Informs staff to stay away from a facility (i.e., due to inclement weather) or recall staff to a facility

Notifier: Calls patients to remind them of their appointments and of any pre-appointment instructions, reducing no-show rate appointments

Surveys: Calls patients after they have been discharged from hospital. Patients are given instructions on post discharge care, typically the same instructions they were given upon leaving the hospital

Vocantas offers Utilities OnCall, which fields and redirects hundreds of calls that utility companies receive every day, and provides valuable information in real time about current outages, payment history and account status, while even allowing customers to make bill payments over the phone. The solution also handles all outbound communication, allowing utility companies to reach out to their customers and remind them of overdue payments, inform them of outages, and advise them of any weather conditions that may affect their service.

But that’s not all…

Vocantas also focuses on higher education with Surveys. Scaller, part of the Surveys module, helps universities and colleges connect with students by acting like a “virtual hug”, ensuring students that their administration is invested in their academic success.

Vocantas is committed to solutions that meet and exceed the current needs of customers as well as future ones. Our software solutions can work alongside or integrate with your current solutions or any future one.

We want to help you! If you don’t see your industry listed, don’t despair – we can help. Let us know what you need and we’ll help you find the Vocantas solution that will solve your communication headaches!

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We have solutions for more industries

Healthcare

The healthcare industry, especially the senior living environment, requires tech-based solutions to help them better manage their workforce since labor consistently accounts for one of the greatest operational expenses and directly correlates to resident and employee satisfaction and care outcomes.
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Improve Patient and Staff Satisfaction

Higher Education

Engaging with your students at every point in the student life cycle is critical. Vocantas has been helping colleges and universities provide interactive communication with students for more than a decade.
Learn More

Engage Students. Improve Student Retention

Manufacturing

Cutting-edge technologies, industry trends and best practices are all part of the manufacturing industry. To ensure that you keep up with the demands of the industry, you need a multimodal, two-way interactive employee communication solution that seamlessly integrates to your scheduling system.
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Enable your employees to notify you of their absences, latenesses and punches

Retail and Hospitality

The retail and hospitality industry has unique concerns, such as having a store properly staffed while gaming properties need to follow various rules and regulations. Vocantas Communicate™ is a proven solution that helps organizations avoid costly missteps, scheduling conflicts and increased labor costs.
Learn More

Intelligent Scheduling with Vocantas Communicate

Service and Delivery

Fast, automated communication with large groups of employees can transform your business - by keeping more money in your organization's pocket while increasing efficency.
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Labor-free Scheduling

Utilities

Utilities OnCall is an all-in-one self-service and customer service software solution for public utilities companies that is cost effective and delivers a high level of service.
Learn More

Improve Service Levels While Lowering Operating Costs

Related Articles

Learn more about how our solutions work for

All Industries

Communicate Product Information

Communicate™, whether cloud- or premise-based, has become Vocantas’ most flexible system, constantly growing more intelligent and more robust to address new innovation requirements.

Communicate Product Information

Communicate™, whether cloud- or premise-based, has become Vocantas’ most flexible system, constantly growing more intelligent and more robust to address new innovation requirements.

Notifier Module Information

A module of the Communicate™ platform, Notifier automatically calls patients to remind them of their appointments and of any pre-appointment instructions.

Notifier Module Information

A module of the Communicate™ platform, Notifier automatically calls patients to remind them of their appointments and of any pre-appointment instructions.

Automated Shift Fill Module Information

A module of the Communicate™ platform, Automated Shift Fill, contacts your employees via text, phone, web portal and email to offer open shifts.

Automated Shift Fill Module Information

A module of the Communicate™ platform, Automated Shift Fill, contacts your employees via text, phone, web portal and email to offer open shifts.

WF Self-Serve Module Information

Vocantas provides multi-channel, two-way interactive employee communication solutions into your scheduling system. Now features Punch functionality. Also includes text and phone to allow employees to report lateness or absence.

WF Self-Serve Module Information

Vocantas provides multi-channel, two-way interactive employee communication solutions into your scheduling system. Now features Punch functionality. Also includes text and phone to allow employees to report lateness or absence.

Emergency Notification Module Information

Emergency Notification is a hosted solution that ensures your organization is always ready to react to any incident 24 hours a day, seven days a week.

Emergency Notification Module Information

Emergency Notification is a hosted solution that ensures your organization is always ready to react to any incident 24 hours a day, seven days a week.

Case Study: Region of Waterloo Fills Shifts with Vocantas Automated Shift Callout

The Region of Waterloo, located in the heart of southern Ontario’s greenbelt, needed to replace its existing communication system used to communicate with the paramedic services department regarding the availability of open shifts. Waterloo selected Vocantas Automated Shift Callout™, an interactive system using text, voice and email, to find relief for open shifts.

Case Study: Region of Waterloo Fills Shifts with Vocantas Automated Shift Callout

The Region of Waterloo, located in the heart of southern Ontario’s greenbelt, needed to replace its existing communication system used to communicate with the paramedic services department regarding the availability of open shifts. Waterloo selected Vocantas Automated Shift Callout™, an interactive system using text, voice and email, to find relief for open shifts.

Engage and Retain Students with a Virtual Hug

Imagine being able to provide a virtual hug to students through an automated interactive call. Research has found that student drop-out rates can be reduced significantly in cases where outreach and intervention are initiated in the first six weeks of the semester.

Engage and Retain Students with a Virtual Hug

Imagine being able to provide a virtual hug to students through an automated interactive call. Research has found that student drop-out rates can be reduced significantly in cases where outreach and intervention are initiated in the first six weeks of the semester.

Fostering Employee Engagement

A quick YouTube and Google search shows numerous examples of employees exiting their job and leaving a lasting impression. One of the more famous exits is former JetBlue flight attendant, Steve Slater. After an incident with a female passenger he grabbed a few beers and slid down the plane’s emergency slide, but not before using the plane’s in-flight PA system to comment on the passenger.

Fostering Employee Engagement

A quick YouTube and Google search shows numerous examples of employees exiting their job and leaving a lasting impression. One of the more famous exits is former JetBlue flight attendant, Steve Slater. After an incident with a female passenger he grabbed a few beers and slid down the plane’s emergency slide, but not before using the plane’s in-flight PA system to comment on the passenger.

Keeping Data Secure: TLS 1.0 Retirement

Each day new security vulnerabilities are discovered online. The longer protocols are available, the more insecure sites can become over time. Transport layer security (TLS) is a cryptographic protocol used to establish a secure communication channel between systems; it’s what keeps web-based information secure.

Keeping Data Secure: TLS 1.0 Retirement

Each day new security vulnerabilities are discovered online. The longer protocols are available, the more insecure sites can become over time. Transport layer security (TLS) is a cryptographic protocol used to establish a secure communication channel between systems; it’s what keeps web-based information secure.

Leaving A Trail Of Breadcrumbs

Digital or virtual assistants provide all the benefits of convenience while raising some privacy concerns since the user’s data is recorded and stored when a digital assistant is used.

Leaving A Trail Of Breadcrumbs

Digital or virtual assistants provide all the benefits of convenience while raising some privacy concerns since the user’s data is recorded and stored when a digital assistant is used.

Is your emergency broadcast system giving you night sweats?

You are sitting on the beach enjoying a beautiful morning at the ocean when your phone beeps with an incoming text: Ballistic Missile Threat – Take Shelter – This is not a drill.

Is your emergency broadcast system giving you night sweats?

You are sitting on the beach enjoying a beautiful morning at the ocean when your phone beeps with an incoming text: Ballistic Missile Threat – Take Shelter – This is not a drill.