Multi-modal Communication Solutions

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Integrates seamlessly with your workforce management system
Capabilities

Powering Communicate

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Multi-Channel
(IVR Phone, SMS,
Mobile App)

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Employee Portal
(Serve Serve)

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Reporting and
Alerts

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Hosting &
Monitoring

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API
Integrations

Features

Your End-to-End Platform

Automated Shift Filling

Fill shifts efficiently without needing to make time-consuming individual phone calls or emails. Send automated shift offers to your staff by text (SMS), phone (IVR), mobile app, web portal, and email.

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Future Shift Planning

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Fill shifts in advance and plan out your organization’s schedule. Ensure shifts are filled far into the future. Employees are notified of multiple available shifts through a single automated callout.

Late & Absent Reporting

Automatically track employee attendance in real-time. Allow employees to call in or text an absence or lateness. Our integrations ensure your scheduling system is updated and managers know in seconds.

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Employee Time Punch

Enable your employees to punch in and out of shifts and transfer job locations via SMS texts or phone call. Employees simply contact a centralized number and shift statuses are instantly updated in Communicate and your workforce management (WFM) system.

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Broadcast Notifications

Send notifications to your workforce instantaneously. Inform staff of any updates, emergencies, or facility shutdowns effortlessly. Drill down into results with detailed reports.

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Self Scheduling

Allow your employees to actively outline their availability. Give schedulers full visibility of who can taken on shifts when populating their calendars for simplified scheduling.

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Vacation Planning

Take the manual effort out of vacation planning and give your team the tools to help plan during peak times. Using our mobile app or employee portal, your staff can select their vacation preferences.

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Smart Analytics

Analyze your scheduling efficiency – evaluate the time it takes to fill shifts, workforce responsiveness, and more. Compare your organizations performance to industry standards.

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How Communicate Products can Help you During COVID-19

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More About Communicate

Communicate
Advantages

Fully Integrated with your WFM system

Communicate modules are great alone, but even better together. Fully integrated, they communicate with each other as well as they do with people.

Privacy

Vocantas adheres to strict data storage privacy and security protocols to ensure data is handled appropriately and in compliance with privacy regulation standards, including SOC2 type 2.

Real Support

Vocantas does not use any off-shore or third-party call centers or staff to provide technical support. We provide software monitoring of our hosted solutions 24 hours a day, seven days a week and live support 24x7 is only a text, email or phone call away. When you call on us you will speak directly with a professional support team member.

Cloud Ready

No internal IT infrastructure? No problem.WF-Self Serve can be deployed locally to your network or hosted in the cloud.

Why Chose Vocantas

Dedicated Communication Partners

Vocantas has been providing powerful automated communication solutions since 2003, solving complex problems and facilitating communication for diverse groups whether it’s filling open shifts, allowing employees to call in or text to register an absence or lateness, broadcasting emergency notifications, providing efficient and engaging information to improve safety. Communicate has become Vocantas’ most flexible system, constantly growing more intelligent and more robust to address new innovation requirements.

Privacy Compliant

Communicate strictly adheres to privacy policies in both Canada and the U.S. (REB, HIPPA, PIPEDA).  Data is kept secure to ensure that only the appropriate personnel will have access to private information.

Bundle and Save

When you buy one Communicate product, you're opening the door to a great opportunity. Additional Communicate products can be procured under the same licensing agreement at a discounted rate.

Contact

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