Vocantas Career Opportunity

Application Deployment Specialist

Posted on: 
June 17, 2020

Overview

Vocantas is looking for an experienced Application Deployment Specialist to join our team on a permanent basis. The ideal candidate will combine a true passion for technology with a deep desire to ensure that customers always come first.

 

Among the Application Specialist’s duties will be planning, deploying and supporting complex web and telephony applications in a distributed environment, including many cloud-based(hosted) and premise-based software and hardware components. Post-deployment,the Specialist will be responsible for knowledge transfer to customer support and may be called upon for investigation/troubleshooting of customer-reported issues.

Duties

Technical Qualifications

• Knowledge of web application, networking technologies, administration and troubleshooting tools

• Working knowledge of SQL and database technologies/tools

• Understanding of VOIP telephony concepts

• Basic scripting experience in Windows and/or Linux

Non-Technical Qualifications

• Excellent written and verbal communication skills in English

• Excellent customer relations and customer support skills

• Self-starter with excellent problem-solving skills

• Good analytical and troubleshooting skills

• Ability to multi-task and work independently

• Ability to direct and assist in problem resolution

Must-Have Skills and Experience

• College or University degree from a Computer Science or related program

Nice to Have Skills and Experience

• Experience deploying and configuring .NET web applications in a Windows Server environment

• Experience working in a VM environment (preferably VMWare)

• Microsoft Windows Server and Linux administration

• Experience troubleshooting networked applications

• Telephony (PBXs, Telco, CTI, Dialogic, Asterisk, OpenSIPS, etc.) including configuration and analysis/troubleshooting

• Automated speech recognition (ASR) and IVR applications

• Experience with project management methodologies

Please forward all resumes in Word or pdf format as well as desired compensation, in the subject line to careers@vocantas.com.

We thank all applicants for their interest but only those selected for an interview.

How to Apply


Please note that we will only contact candidates who have been selected for an interview

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