Vocantas Career Opportunity

Application Deployment Specialist

Posted on: 
December 24, 2019

Overview

Vocantas is looking for an experienced Application Deployment Specialist to join our team on a permanent basis. The ideal candidate will combine a true passion for technology with a deep desire to ensure that customers always come first.

Among the Application Specialist’s duties will be planning, deploying and supporting complex web and telephony applications in a distributed environment, including many cloud-based (hosted) and premise-based software and hardware components. Post-deployment, the Specialist will be responsible for knowledge transfer to customer support and may be called upon for investigation/troubleshooting of customer-reported issues.

Duties

Technical Qualifications

Technical Qualifications:

• Knowledge of networking technologies, administration and troubleshooting tools

• Working knowledge of SQL and database technologies/tools

• Solid understanding of VOIP telephony

• Basic scripting experience in Windows and/or Linux

Non-Technical Qualifications

Non-Technical Qualifications:

• Excellent written and verbal communication skills in English

• Excellent customer relations and customer support skills

• Self-starter with excellent problem-solving skills

• Good analytical and troubleshooting skills

• Ability to multi-task and work independently

• Ability to direct and assist in problem resolution

• College degree from a Computer Science or related program

Must-Have Skills and Experience

Nice to Have Skills and Experience

Skills considered assets:

• Experience deploying and configuring .NET web applications in a Windows Server environment

• Experience working in a VM environment (preferably VMWare)

• Microsoft Windows Server and Linux administration

• Telephony (PBXs, Telco, CTI, Dialogic, Asterisk, OpenSIPS, etc.) including configuration and analysis/troubleshooting

• Automated speech recognition (ASR) and IVR applications

• Experience with project management methodologies

Please forward all resumes in Word or pdf format as well as desired compensation, in the subject line to careers@vocantas.com.

We thank all applicants for their interest but only those selected for an interview will be contacted directly. No phone calls please.

How to Apply


Please note that we will only contact candidates who have been selected for an interview

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