CallAssure™ offers hosted- and premise-based multi-modal communication solutions, using interactive text, voice, and email. CallAssure solutions help organizations with complex scheduling environments and processes, and those in the higher education, utilities, healthcare, manufacturing, and customer service environments improve outreach and engagement while reducing operating costs. The CallAssure product line includes:
Automated Shift Callout: Fill open shifts efficiently by contacting employees by text, phone, and email, eliminating the need for manual calls
Absence Reporting: Allows employees to call in or text an absence or lateness
Automated Staff Alert: Informs staff to stay away from a facility (i.e., due to inclement weather) or recall staff to a facility
Appointment Reminders: Calls patients to remind them of their appointments and of any pre-appointment instructions
Post Discharge Follow Up: Calls patients after they have been discharged from hospital. Patients are given instructions on post discharge care, typically the same instructions they were given upon leaving the hospital
Vocantas has been providing powerful automated communication solutions since 2003, solving complex problems and facilitating communication for diverse groups whether it’s filling open shifts, allowing employees to call in or text to register an absence or lateness, broadcasting emergency notifications, providing efficient utilities customer service, or engaging and retaining students to improve patient safety. CallAssure has become Vocantas’ most flexible system, constantly growing more intelligent and more robust to address new innovation requirements.
CallAssure strictly adheres to privacy policies in both Canada and the U.S. (REB, HIPPA, PIPEDA). Data is kept secure to ensure that only the appropriate personnel will have access to private information.
When you buy one CallAssure product, you're opening the door to a great opportunity. Additional CallAssure products can be procured under the same licensing agreement at a discounted rate.