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Reducing Manual Calls

There is a better way to communicate! Interactive voice allows you to extend your existing systems to offer inbound and outbound calling with direct integration to databases and complex software solutions. Reducing manual calls to and from your team will save operational costs instantly, improve communications and create 24/7 self-service options for those that you serve.

Manual phone calls should be reserved for dealing with complex, escalated issues. Routine calls can all be handled efficiently and effectively with a multi-modal inbound and outbound communications platform. Using interactive text, voice and email, repetitive, routine manual calls can be eliminated using Vocantas solutions.

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Reducing Manual Calls

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Staff Scheduling Automation

Organizations in a variety of industries are looking for a combined solution to fully automate the staff scheduling process in order to address the union issues that complicate employee scheduling.

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Reach employees fast with text, email, and voice.

Broadcast Communication

Do you need to call or text many people at once? Vocantas provides intelligent emergency and mass notification by text, email and interactive voice to address your requirement to quickly notify large or specific groups.

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Plan for the unexpected.

Healthcare Communications

We have partnered with healthcare organizations across North America, using its proven successful interactive voice response (IVR) systems to improve patient satisfaction, reduce hospital costs and improve efficiency.

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One Platform, Infinite Possibilities.

Kronos Workforce Integration

Vocantas’ powerful, 2-way interactive communication solutions are integrated with Kronos’ Workforce scheduling platforms as part of a partnership to deliver communication solutions for Kronos.

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Seamless integration with the Kronos suite.

Auditable Processes

Vocantas products are designed with built-in reporting and dashboard functionality that allows administrators to track and audit every interaction with our system.

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