Auditable Processes
Broadcast Communication
Healthcare Communications
Integration
Interactive Voice Response (IVR) Consulting
Kronos Workforce Integration
Reducing Manual Calls
Staff Scheduling Automation
Student Engagement and Retention
Student Recruitment
Telephone Payment Processing

Reducing Manual Calls

There is a better way to communicate.

We Know

Reducing Manual Calls

There is a better way to communicate! Interactive voice allows you to extend your existing systems to offer inbound and outbound calling with direct integration to databases and complex software solutions. Reducing manual calls to and from your team will save operational costs instantly, improve communications and create 24/7 self-service options for those that you serve.

Manual phone calls should be reserved for dealing with complex, escalated issues. Routine calls can all be handled efficiently and effectively with a multi-modal inbound and outbound communications platform. Using interactive text, voice and email, repetitive, routine manual calls can be eliminated using Vocantas solutions.

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Reducing Manual Calls

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Staff Scheduling Automation

Organizations in a variety of industries are looking for a combined solution to fully automate the staff scheduling process in order to address the union issues that complicate employee scheduling.
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Reach employees fast with text, email, and voice.

Broadcast Communication

Do you need to call or text many people at once? Vocantas provides intelligent emergency and mass notification by text, email and interactive voice to address your requirement to quickly notify large or specific groups.
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Plan for the unexpected.

Healthcare Communications

We have partnered with healthcare organizations across North America, using its proven successful interactive voice response (IVR) systems to improve patient satisfaction, reduce hospital costs and improve efficiency.
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One Platform, Infinite Possibilities.

Kronos Workforce Integration

Vocantas’ powerful, 2-way interactive voice response (IVR) solutions are integrated with Kronos’ Workforce Central as part of a partnership to deliver IVR solutions for Kronos.
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Seamless integration with the Kronos suite.

Auditable Processes

Vocantas products are designed with built-in reporting and dashboard functionality that allows administrators to track and audit every interaction with our system.
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Keep track of every interaction.

Student Engagement and Retention

Our Student engagement and retention software provides many ways to engage with your students at critical times during the academic life cycle.
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Reach out and connect.

Student Recruitment

Automatically contact students to increase the chances they will select your school and follow through.
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Helping students choose your school.

Telephone Payment Processing

Our telephone payment processing solutions are practical for all types of industries and will help your cash flow management.
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Get paid faster.

Integration

Our easy-to-use, turnkey solutions offer customizable core features and optional enhancements that integrate seamlessly with existing systems.
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We can integrate IVR anywhere.

Interactive Voice Response (IVR) Consulting

Our team offers telephony/IVR IT consulting, IVR project management consulting services, and script writing and call flow design expertise.
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We'll get you there.

Related Articles

Success stories, case studies, and more for

Reducing Manual Calls

Region of Waterloo Fills Shifts with Vocantas Automated Shift Callout

The Region of Waterloo, located in the heart of southern Ontario’s greenbelt, needed to replace its existing communication system used to communicate with the paramedic services department regarding the availability of open shifts. Waterloo selected Vocantas Automated Shift Callout™, an interactive system using text, voice and email, to find relief for open shifts.

Region of Waterloo Fills Shifts with Vocantas Automated Shift Callout

The Region of Waterloo, located in the heart of southern Ontario’s greenbelt, needed to replace its existing communication system used to communicate with the paramedic services department regarding the availability of open shifts. Waterloo selected Vocantas Automated Shift Callout™, an interactive system using text, voice and email, to find relief for open shifts.

Fostering Employee Engagement

A quick YouTube and Google search shows numerous examples of employees exiting their job and leaving a lasting impression. One of the more famous exits is former JetBlue flight attendant, Steve Slater. After an incident with a female passenger he grabbed a few beers and slid down the plane’s emergency slide, but not before using the plane’s in-flight PA system to comment on the passenger.

Fostering Employee Engagement

A quick YouTube and Google search shows numerous examples of employees exiting their job and leaving a lasting impression. One of the more famous exits is former JetBlue flight attendant, Steve Slater. After an incident with a female passenger he grabbed a few beers and slid down the plane’s emergency slide, but not before using the plane’s in-flight PA system to comment on the passenger.