Vocantas’ powerful, two-way multi-modal communication solutions are integrated with Kronos® Workforce Dimensions™, Kronos Workforce Central™, and Kronos Workforce ESP™. The Vocantas-Kronos integration provides Kronos customers with two-way text, interactive voice, and email to and from their workforce management solutions.
Absence Reporting allows employees to text or call and use their employee number and password to report lateness or absence directly into the Kronos scheduling system. Absence Reporting eliminates the hassle of employees calling into a reception desk and reporting their absence or lateness to a person who then needs to log the information in the scheduling system.
Alerts of an absence or lateness are sent to the floor manager immediately to let the manager know that they will be short staffed and may need to find a replacement, and the employee’s paycode is automatically updated. Employers can also track absence and lateness by employee and by a variety of other metrics.
When your schedule has an open shift, it will automatically be sent to Automated Shift Callout to fill. Using all existing scheduling rules in your Kronos scheduling system, Automated Shift Callout will send a callout to the impacted pool of employees using interactive notification by text, voice (IVR), or email. Staff can respond by their method of choice to accept or decline a shift, log their preferences, and check shift history in the secure employee portal. The system can also be used to remind staff of upcoming shifts.
Similar to Automated Shift Callout, Auto Shift Fil uses allof the existing scheduling rules in your scheduling system to text open shiftinformation to the appropriate employees. This two-way interactive softwarefacilitates text communication between schedulers and employees. Staff respondvia text to accept or decline the shift. The combined power of Auto Shift Fillwith your scheduling solution provides your scheduling office with theautomated communication tools needed to efficiently and effectively fill openshifts. Ensuring the right team member is in the right place at the right timeis made easy using Auto Shift Fill.
Automated Staff Alert, integrated with Kronos WorkforceDimensions, is a hosted solution that ensures your organization is always readyto react to any emergency 24 hours a day, seven days a week. An emergencynotification can include to stay off the premises or a request for additionalstaff to present themselves at the facility to deal with the emergency. Eitherway, Automated Staff Alert provides two-way communication between yourorganization and your employees.
Automated Staff Alert product information.
Absence Reporting and Automated Shift Callout can beconnected to a self-serve employee portal where employees can set preferencesand update contact information. In the Automated Shift Callout instance,employees can view their shift offers and shift offer history, as well asexpress interest in shifts.
For information about how to leverage the tight integrationbetween Vocantas’ communication modules with Kronos, customers can contacttheir Kronos sales rep or reach out to Vocantas sales team at firstname.lastname@example.org.