Interactive Voice Response (IVR) Consulting

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Interactive Voice Response (IVR) Consulting

Expert Consulting Services

Vocantas offers expert consulting services backed by more than a decade of successful market experience. Our team offers telephony/interactive voice response (IVR) IT consulting, IVR project management consulting services and script writing and callflow design expertise.

IVR Procurement Consulting

Procuring an IVR? We can help. Let us shorten the procurement process for you! We have responded  and written hundreds of requests for proposals (RFP). Let us tell you what your RFP needs to ensure you get the right solution to meet your requirements.

Existing IVR Not Doing What You Need?

Have the technology, but it's not doing what you need? We get it. Let us help. The blackbox called an IVR doesn't mean you have the scripts and callflows that will turn the technology into part of the solution to your problem. We can collaborate with you and any other provider's IVR technology to build the right scripts to ensure maximum use and customer satisfaction.

Questions? Let us help.

Let us show you how our solutions can work for you.

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Interactive Voice Response (IVR) Consulting

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Staff Scheduling Automation

Organizations in a variety of industries are looking for a combined solution to fully automate the staff scheduling process in order to address the union issues that complicate employee scheduling.
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Reach employees fast with text, email, and voice.

Broadcast Communication

Do you need to call or text many people at once? Vocantas provides intelligent emergency and mass notification by text, email and interactive voice to address your requirement to quickly notify large or specific groups.
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Plan for the unexpected.

Healthcare Communications

We have partnered with healthcare organizations across North America, using its proven successful interactive voice response (IVR) systems to improve patient satisfaction, reduce hospital costs and improve efficiency.
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One Platform, Infinite Possibilities.

Kronos Workforce Integration

Vocantas’ powerful, 2-way interactive communication solutions are integrated with Kronos’ Workforce scheduling platforms as part of a partnership to deliver communication solutions for Kronos.
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Seamless integration with the Kronos suite.

Reducing Manual Calls

Is your budget stressed by costs for staff that spend their days making and receiving phone calls? Are you paying to staff a call center that is inefficient and expensive?
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There is a better way to communicate.

Auditable Processes

Vocantas products are designed with built-in reporting and dashboard functionality that allows administrators to track and audit every interaction with our system.
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Keep track of every interaction.

Student Engagement and Retention

Our Student engagement and retention software provides many ways to engage with your students at critical times during the academic life cycle.
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Reach out and connect.

Student Recruitment

Automatically contact students to increase the chances they will select your school and follow through.
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Helping students choose your school.

Telephone Payment Processing

Our telephone payment processing solutions are practical for all types of industries and will help your cash flow management.
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Get paid faster.


Our easy-to-use, turnkey solutions offer customizable core features and optional enhancements that integrate seamlessly with existing systems.
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We can integrate IVR anywhere.

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