Healthcare Communications

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Healthcare Communications

For over 15 years, Vocantas has partnered with many healthcare organizations across North America, using its proven successful communication system – Communicate™ –  to improve patient and staff satisfaction, reduce hospital costs, improve efficiency and save organizations money.

Our healthcare communication solutions act as an extension of the hospital or clinic’s existing database and infrastructure and make automated interactive calls to patients, caregivers and hospital staff.

Benefits of automating patient and staff communications:
  • Reduce no-show rate at appointments
  • Reduce cost of patient follow up
  • Reduce cost of managing chronic disease patient communication and monitoring
  • Reduce adverse events and improve patient safety
  • Real-time reporting with patient survey results
  • Research subject interaction that is trackable, reliable and cost effective
  • Reduce the cost of manual staffing calls for regular and sick time scheduling

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Products for

Healthcare Communications

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Staff Scheduling Automation

Organizations in a variety of industries are looking for a combined solution to fully automate the staff scheduling process in order to address the union issues that complicate employee scheduling.
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Reach employees fast with text, email, and voice.

Broadcast Communication

Do you need to call or text many people at once? Vocantas provides intelligent emergency and mass notification by text, email and interactive voice to address your requirement to quickly notify large or specific groups.
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Plan for the unexpected.

Kronos Workforce Integration

Vocantas’ powerful, 2-way interactive communication solutions are integrated with Kronos’ Workforce scheduling platforms as part of a partnership to deliver communication solutions for Kronos.
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Seamless integration with the Kronos suite.

Reducing Manual Calls

Is your budget stressed by costs for staff that spend their days making and receiving phone calls? Are you paying to staff a call center that is inefficient and expensive?
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There is a better way to communicate.

Auditable Processes

Vocantas products are designed with built-in reporting and dashboard functionality that allows administrators to track and audit every interaction with our system.
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Keep track of every interaction.

Student Engagement and Retention

Our Student engagement and retention software provides many ways to engage with your students at critical times during the academic life cycle.
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Reach out and connect.

Student Recruitment

Automatically contact students to increase the chances they will select your school and follow through.
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Helping students choose your school.

Telephone Payment Processing

Our telephone payment processing solutions are practical for all types of industries and will help your cash flow management.
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Get paid faster.


Our easy-to-use, turnkey solutions offer customizable core features and optional enhancements that integrate seamlessly with existing systems.
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We can integrate IVR anywhere.

Interactive Voice Response (IVR) Consulting

Our team offers telephony/IVR IT consulting, IVR project management consulting services, and script writing and call flow design expertise.
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We'll get you there.

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Healthcare Communications

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