The Memorandum establishes terms of a mutually beneficial partnership offering value, security, and intelligent customer management and communication solutions
strengthening a decade-old partnership. Vocantas and Cogsdale Corporation have been providing seamlessly integrated interactive voice response (IVR) and CIS systems since 2005; as the preferred IVR partner of Cogsdale, Vocantas and Cogsdale have jointly provided full-featured IVR solutions to utilities across the US, and Vocantas is looking forward to continuing to offer fully integrated, inbound and outbound, feature-rich IVR systems alongside Cogsdale’s CIS.
“We are thrilled to be a preferred partner of Cogsdale, offering utilities a range of options for interactive voice response solutions – including speech recognition, outbound collections, and PCI compliant hosted systems for payments,” said Vocantas’ Director of Sales, Paul Turenne. “We are looking forward to many opportunities that will arise from this strong joint offering.”
“The successful joint deployments and close relationship between Vocantas and Cogsdale denote a strong future – this partnership offers intelligent, cost-effective and secure customer information management and communication to utilities,” said Gary T. Hannah, CEO, Vocantas.
Vocantas looks forward to a long and mutually beneficial partnership with Cogsdale Corporation.