• Solutions for Healthcare
  • Physicians
  • General Practitioners
  • Pharmacists
  • Dentists
  
  
• Solutions for Pandemic Tracking
• Solutions for Customer Service
• Solutions for Utilities
• Solutions for Education
• Custom Solutions

Solutions for Healthcare

Healthcare organizations can efficiently improve their processes and overall quality of patient care with minimal or no increase to their existing workload. Our solutions have been developed with doctor's involvement to help healthcare professionals provide meaningful, documented patient follow-up, deliver important treatment information and collect accurate survey results. This empowers today's medical professionals to provide the highest level of quality care possible, while simultaneously reducing both administrative and overall costs as well as ensuring strict adherence to privacy standards.

View a recent published article published by Digital Healthcare and Productivity.com about using IVR to monitor Chronic Disease Patients.

CallAssure™ - Post-Discharge Follow-up and Patient Survey Solution

CallAssure is a touch tone and/or speech-enabled based phone interviewing system, which allows health care providers to provide consistent quality of care for all of their patients. The system enables a 100% success rate in reaching newly released patients for follow-up after discharge or to inquire about their healthcare experience. Results can be viewed in real-time and a number of available reports can be easily created for review of trends and benchmarking improvements. Learn more about CallAssure, read related news, or request a demo.

CallAssure CDM - Chronic Disease Management

An integrated version of CallAssure that links directly to existing systems to access and deliver critical information to patients who require appointment reminders for regular testing as well dosage adjustments. By automating telephone calls to thrombosis and/or anticoagulation outpatients, CallAssure CDM makes telephone follow-up and monitoring feasible and cost-effective, resulting in timely communication with patients. This results in improved quality of care by reducing the risk of an adverse event and increased patient satisfaction and security. Learn more about CallAssure CDM or request a demo.

Team OnCall™

More frequently each year we hear about emergency situations resulting from everything from natural disasters, terrorist activity to epidemic-related crisis. Team OnCall enables prompt contact with a predetermined list of critical contacts relative to any given situation. In a healthcare emergency such as SARS, a single message can be sent out to a group of emergency health care providers within seconds. As multiple telephone numbers for each contact can be stored, the automated call goes out until it has reached the contact and delivers the message. When seconds count, Team OnCall ensures that all members of an emergency support team are notified immediately, enabling prompt action and eliminating the burden on those attempting to reach them. Learn more about Team OnCall.