Custom Solutions
Your organization can realize a prompt return on its investment by utilizing the extensive experience the Vocantas team has in developing solutions for a wide range of business problems. The team brings a sound knowledge of product development skills balanced with rigorous project management processes to a number of verticals including healthcare, utilities and customer service.
This talented group of developers has extensive backgrounds which include the prudent application of customized Interactive Voice Response Systems (IVRS) to the development of complex Voice Recognition applications. Vocantas uses RAD (Rapid Application Development) which ensures that your project turnaround time is streamlined while undergoing key milestone quality assurance checks. On time and on budget for over 95% of their projects, the team delivers precise results within stringent criteria.
Sample applications include:
- Collection agency follow-up
- Surveys
- Banking systems
- Broadcast messaging
- Call centers (inbound/outbound)
- Telephony integration for existing applications
- Voice mail systems
- Auto attendants
- HR screening
- Follow-me services
- Fax on demand
- Delivery tracking
- Design consulting
- Customer care/satisfaction follow-up
- Conversation recording management
- Dictation