Voice solutions that listen
Scaller is a student retention and student engagement IVRS

Improve Student Retention - Engage with Students

Scaller™ helps improve retention rates at Colleges and Universities. Using the IVR solution for higher education, Scaller, students are connected with existing support services and resources proactively. Designed in collaboration with College administration the Vocantas IVR solution is proven successful, and easy to use. The Student retention IVR reaches out to students by phone to identify their needs and help them achieve academic success.

This systematic, repeatable contact improves student relations, satisfaction levels and student retention rates.

Designed in collaboration with industry partners to meet the need for more effective student engagement, the student retention IVR solves many of the challenges faced in higher education by:
• Increasing student awareness of programs and resources available to them
• Alerting administrators immediately to students in need of intervention
• Providing measurement regarding the effectiveness of programs and services
• Improving the level of insight available to faculty and ensuring an efficient allocation of resources in areas of highest need


IVR Solution for Student Retention

With Scaller IVR, faculty and administrators can reach out to students very quickly and identify at-risk students during critical times. Personalized messages or instructions can be sent and real-time acknowledgement and feedback is collected through the student retention IVR system.

Scaller IVR provides academic staff with at-a-glance reporting on students' level of risk and commitment.  Students experiencing difficulty in any area will be flagged. This empowers facilitators to focus time and attention on those students requiring their support, decreasing their levels of stress or uncertainty and connecting at-risk students with existing support services and resources.

IVR Solution for Student Satisfaction Surveys

Use IVR for education to carry-out student satisfaction surveys with results aggregated and delivered instantly through the easy-to-use IVR designed specifically for Colleges and Universities. Using the user friends web interface results will be delivered within hours of the survey completion. Our results demonstrate that the highest response rates to student surveys are through Interactive Voice Response IVR.

INFECTIOUS DISEASE CONTROL with IVR: Track the health of key populations and provide timely instructions safely >> Learn more

Learn more about the benefits of Scaller IVR>

Scaller IVR Feature Sheet>

Contact us for more information: info@vocantas.com

Improve retention rates WITH IVR

Improve Student Engagement and Retention >> Learn more about the benefits of Scaller

 

Ken Farquhar

director Higher ED click to view

 

Algonquin College on Scaller IVR:

“We recognized the importance of a retention plan several years ago and have been building upon it each semester. This proactive approach provides confirmation that our retention programs are working. The Vocantas system lets us reach out to more students faster than we ever could before. It is a great compliment to the variety of other programs we already have in place.”

Special Advisor on Academic Initiatives, Algonquin College,
Ottawa, Ontario