CallAssure™ CDM (Chronic Disease Management)
Anticoagulation and Thrombosis clinics must regularly communicate with their outpatients taking Warfarin/Coumadin. INR test results, dosage changes and appointment scheduling phone calls are necessary, but very time consuming tasks for clinicians.
View a recent published article published by Digital Healthcare and Productivity.com about using IVR to monitor Chronic Disease Patients.
- View a recent CTV
interview discussing CallAssure and it's affect on patient safety.
03:53 minutes
- View a patient testimonial about CallAssure (from the CTV interview.) 00:17 seconds
Regular Communications with Patients With No Additional Work
Many of these clinics have difficulty in making these calls in a timely manner and could greatly benefit from the CallAssure CDM solution to help them regularly communicate with their patients. Statistics show that to reach 100 patients by telephone, you would have to make as many as 500 calls. The use of an efficient, proactive approach such as CallAssure CDM can reduce the risk of an adverse drug event as it is able to make hundreds of telephone calls in a matter of minutes.
Compatible with Dosing Technology and Other Systems
CallAssure CDM is compatible with other systems such as dosing technology and tracks and logs call history and results, allowing organizations to provide accurate and accountable records. CallAssure CDM:
- Is able to establish a 100% success rate in contacting patients—also 90% quicker than a person dialing
- Enables healthcare providers to deliver 100% consistent quality of care
- Has shown that many patients prefer IVR – indicating that they were more honest with the automated system and therefore received more accurate care
- Is “easy to use” – over 90% of patients who used it, liked the IVR
- Has a 100% success rate in integrating with other systems
- Provides detailed calling statistics for audit purposes and trends analysis
All of Vocantas solutions ensure strict adherence to privacy regulations.