Press Releases
Vocantas Expands Healthcare and Higher Education IVR Reach
Ken Farquhar and Kevin Daner Add New Sales Expertise in US and Canada
Ottawa, Ontario – October 14, 2010 –Vocantas, a leading developer of interactive voice response (IVR) solutions, announced today that Ken Farquhar and Kevin Daner have joined the North American sales team to expand the company’s reach in the Healthcare and Higher Education markets. Reporting to Gary T. Hannah, President and Chief Executive Officer, Ken and Kevin are responsible for demand and revenue generation.
Ken Farquhar will focus on the Canadian Healthcare and Higher Education vertical markets, and will be based at Vocantas headquarters in Ottawa. Prior to joining Vocantas Ken served e-Academy in the role of Sales Director, with overall responsibility for the Global e-Store. Ken has more than 20 years of business development experience, building channels and partner relationships including a prior role as Channel Sales Manager at Centrepoint Technologies. Ken attended Algonquin College of Applied Arts and Technology – Business Administration Program.
Kevin Daner brings over 20 years of sales and sales management experience to Vocantas along with a proven track record of delivering strong growth, market penetration, and successful channel development for both private and public companies. Prior to joining Vocantas, Kevin was Director of Regional Sales in North America at Tundra Corporation (now IDT), a global leader of system interconnect semiconductor solutions. At Tundra he consistently achieved dominant regional capture at top customers in target markets such as wireless infrastructure, storage networking, rugged embedded systems, industrial automation, and information technology. Kevin’s focus will be US Healthcare and Higher Education. Kevin is a graduate of Bowdoin College and is based in the Boston, Massachusetts area.
“Demand is at an all time high for our Interactive Voice Response Solutions. Our IVR solutions create efficiencies, and offer improved customer and patient care while saving healthcare and higher education organizations significant dollars,” said Gary T. Hannah, President and Chief Executive Officer, Vocantas. “With so many opportunities we are excited to expand our sales organization in both Canada and the United States. Kevin Daner and Ken Farquhar bring many years of solid sales experience to their new roles, and we are confident that existing and future customers will benefit from their experience, and customer-first commitment. We look forward to increasing our market presence and share as we expand the reach of our interactive voice response solutions,” continued Gary.
Vocantas solutions allow companies to expand customer care programs, while reducing customer outreach costs by up to 95%, through a personalized outbound call experience. Hospitals, Universities, Utilities, Transportation organizations and more, have benefited from Vocantas solutions with built-in logic that intelligently respond via voice interaction directly with their patients, students, customers and clients. The Vocantas solution has a 100% successful integration rate expanding customer communications channels while increasing operational efficiencies and reducing operating costs.
About Vocantas Inc.
Vocantas is a leading developer of hosted and premise-based interactive voice response solutions (IVRS) using advanced computer telephony and speech recognition technology to provide businesses and service providers with more efficient outreach capabilities. Vocantas solutions help organizations in the higher education, utilities, healthcare and customer service environments improve outreach and engagement while reducing operating costs. Visit www.vocantas.com for a free interactive demo of Vocantas solutions that intelligently respond to your customers.
Contact Vocantas
Keri Fraser
Sr. Marketing Manager
613.271.8853 just say “Keri”
Keri.fraser@vocantas.com
