Vocantas Partners
Vocantas partners with organizations that deliver world-class solutions and are committed to a customer first focus. We work alongside our partners to bring customers the best IVR solutions available on the market today. Our combined solutions offer integrated technologies that meet the needs and exceed the expectations of our healthcare, education and utility customers.
AKIRA
Vocantas and Akira Systems partner to bring interactive voice response (IVR) scheduling and workflow to healthcare and higher education markets.
Together Akira and Vocantas have formed a new solution that is the ultimate option for time saving in higher education and healthcare organizations. Now employees can simply use their voice via telephone to call into a system and find out their work schedule, schedule a shift change, take on additional shifts or report an absence. Suddenly any phone becomes a way for hundreds of field staff to directly tap into the enterprise-wide workforce communications manager.
How many times have you wished there were more hours in the day? Are you looking for ways to save time and money like so many other companies are? Wouldn't it be nice to be able to have your employees spend less time to accomplish a whole lot more?
With so much to do and so few hours in the day, executives everywhere are realizing just how valuable every second is; time really is money in today's society. Akira Systems has developed a number of products that can help your company save time, increase productivity, and improve work-flows. By becoming more efficient you can take your company to the next level and Akira Systems is here to help you along every step of the way. To learn more about how Akira Systems can help you increase your workforce productivity, please visit www.akirasystems.com
AVAYA
Avaya's DevConnect team have tested the Vocantas IVR solution in their labs and confirmed that the IVR is integration compliant with Avaya solutions.
As a member of Avaya's DevConnect program, Vocantas provides its customers with solutions that seamlessly integreate with the suite of Avaya products.
DevConnect members create smart, seamless solutions and a new generation of innovative, intelligent communications. www.avaya.com/devconnect
DAWN 4S
Vocantas and 4S Information Systems Ltd. partner to bring interactive voice response (IVR) and DAWN clinical software solutions to Chronic Disease Management clinics.
The joint technology automates patient management for hospitals and clinics. Patient health record information resides in the DAWN chronic disease management database and using programmed business rules, the database activates the interactive voice response solution to make outbound calls to patients to remind them to attend appointments, provide medication dosing information and ensure patients remain compliant to their care plan. The patients’ health record is then automatically updated with the results of the voice interactive call and if required, notifies the clinic nurse or physician when escalated patient attention is required.
DAWN (www.4s-dawn.com) is a complete comprehensive software package designed for disease management or medication management that helps alleviate the key frustrations of monitoring long-term patients taking potentially harmful drugs. 4S was founded in 1984 and has been involved in medical applications since start-up. Currently, we have 16 staff members and over 300 clients in 12 countries worldwide. An estimated 500,000 to 800,000 patients are managed using our software.
PatientWay
PatientWay and Vocantas partner to bring bring an extraordinary combination of patient interaction system to the healthcare market. Together our combined solution offers the most proactive and robust patient interaction solution on the market. We offer hospitals a completely optimized patient experience by interacting with patients before they ever get to the hospital with phone call appointment reminders, and then making them a more active part of the registration and check-in process with onsite kiosks, patients can now play an active role in providing a smooth admission process. The overall result of using this combined solution? Reducing time and expenses associated with administration and ultimately increasing patient and staff satisfaction.
The PatientWay team is building on the experience gained working with 1,800 healthcare organizations in Ontario since 2004. Under the name Infonium we developed and maintain the Ontario government’s most innovative and reliable accountability reporting systems. Our operational expertise combined with the insight that was gained into hospital processes and information systems led to the creation of PatientWay in 2009.
Patients are the most under-utilized resource in healthcare. By making patients a more active part of the registration and check-in process, healthcare organizations can gain significant time and cost savings, while increasing patient and staff satisfaction. We make it easy for patients to participate – that is what we do. The PatientWay Suite streamlines patient access through web, kiosk and mobile apps. Hospitals using PatientWay are reporting benefits such as 50% less data errors, 78% patient adoption rate and $400,000 in annual operational savings.

Pronexus
Pronexus Interactive Voice Response (IVR) solutions can reduce development time and bring IVR applications to market faster using their flagship product, Pronexus VBVoice™. Building on fifth-generation technology, VBVoice enables the creation of feature-rich inbound and outbound IVR solutions.

Cogsdale
Cogsdale has been developing solutions for local governments and utilities to address the complex and changing needs of their operations since 1997. With more than 300 clients worldwide, Cogsdale focuses on public and private utilities, local government organizations and utility co-operatives.
Cogsdale provides fully integrated solutions by leveraging the knowledge of their customers with the strength of the Microsoft Dynamics platform. As a Microsoft Gold Certified Partner, Cogsdale enhances the core Microsoft Dynamics offerings to provide a full range of functional solutions including Financial Management, Asset Management, People Management, Work Management and Customer Management.
Cogsdale is a Microsoft Gold Certified Partner, offering clients the opportunity to implement a single, integrated system across the organization. Cogsdale products work seamlessly with Microsoft Dynamics GP and Microsoft Dynamics CRM to provide a comprehensive financial management solution that includes everything from General Ledger and Project Accounting to Permits and Licenses as well as Utility Billing and Service Order Scheduling.

Nuance
Nuance creates speech applications for the real world. Nuance technologies allow callers to use their voice to interact with information systems and devices. Today, thousands of companies and millions of users around the world depend on Nuance to deliver vital business information and simplify every day life. For more information, visit www.nuance.com/care.

