CallAssure is a platform of healthcare interactive voice and communications software products that offer a fully integrated, interactive, cost effective solution to provide a range of services to your patients and staff.
When you buy one CallAssure product, you're opening the door to a great opportunity. Additional CallAssure products can be procured under the same licensing agreement at a significant discount.
Read the CallAssure IVR Feature Sheet
Vocantas has been providing healthcare organizations with successful automated outreach solutions for more than a decade. We work with hospitals and clinics, both large and small, representing healthcare organizations across North America. As a collaborative partner with our customers we provide a fully integrated interactive solution that offers you an easy and cost effective way to provide a range of services to your patients and staff.
The Vocantas medical IVR solution reduces adverse patient events by offering post discharge follow through an automated solution.
Over a decade of collaboration with healthcare experts has gone into the development of CallAssure. Created to meet the need for more effective patient monitoring and follow up, CallAssure solves many of the challenges faced in healthcare by:
CallAssure integrates with your existing EMR or EHR so that information can be pulled dynamically and requires no manual intervention. When CallAssures sees a new record in your EMR it automatically knows when to remind the patient of their upcoming appointment. The information from the appointment reminder call is available in our secure web portal in real time and you can be notified of those patients who indicate they do not plan to attend their booked appointment. Likewise for other CallAssure modules, full integration with your system is available.
Fully customizable and scalable, CallAssure medical IVR solution has been used by a variety of programs in different healthcare environments for chronic disease management and post-discharge follow-up. CallAssure already helps clinics and hospitals in the following areas:
CallAssure strictly adheres to privacy policies in both Canada and the U.S. (REB, HIPPA, PIPEDA). Data is kept secure to ensure that only the appropriate personnel will have access to private information.
CallAssure can serve patients in any local language (54 languages available) and all prompts are professionally recorded to ensure maximum response rates.